Kathleen Spellman
Kissimmee,FL
Summary
Adept at fostering patient satisfaction and team productivity, my tenure at HCA Florida Hospitals' showcases a blend of exceptional patient communication and efficient work planning. Leveraging skills in client advocacy and best practices implementation, I've significantly contributed to enhancing care quality and operational efficiency, embodying a results-driven approach to healthcare management.
Overview
8
8
years of professional experience
Work History
Case Management Coordinator RN
HCA Fl Osceola Hospital
2022.07 - Current
- Collaborated with multidisciplinary teams to facilitate client care and reduce case management barriers.
- Provide ongoing support and expertise through comprehensive assessment, planning, implementation, and overall evaluations of individual patient needs.
- Improve team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhance quality of patient management and satisfaction to promote continuity of care and cost effectiveness through the integration of case management, utilization review management and discharge planning.
Case Management RN
HCA Fl Osceola Hospital
2021.10 - 2022.07
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Coordinated care conferences with interdisciplinary team members, ensuring all perspectives were considered in the development of comprehensive treatment plans.
- Served as key liaison between patients, families, and healthcare providers, fostering open communications and trust among all parties involved in the care process.
Registered Nurse
HCA Fl Fawcett Hospital
2019.12 - 2021.06
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Performed various duties once the Pandemic "hit" including but not limited to PPE Czar for the facility, performed covid screenings, vaccination administration to both staff and physicians.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients and staff on proper hygiene practices.
- Trained for the role of back up to house supervision.
Nurse Manager
HCA Fl Fawcett Hospital
2018.12 - 2019.12
- Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
- Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
- Managed budgets and controlled costs, achieving financial targets without compromising patient care quality.
- Established and continuously optimized unit schedules and individual work assignments.
- Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
Clinical Nurse Coordinator
HCA Fl Fawcett Hospital
2018.03 - 2018.12
- Mentored and supervised nursing staff, fostering professional growth and development.
- Managed staffing needs by creating schedules, adjusting assignments based on patient acuity levels, and delegating tasks efficiently.
- Streamlined workflow processes for increased efficiency in clinical operations.
- Contributed to quality improvement initiatives through data collection, analysis, and implementation of best practices.
Oncology/Isolation Nurse
HCA Fl Fawcett Hospital
2016.12 - 2018.03
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Education
Bachelor of Science - Nursing Administration
Western Governors University
Salt Lake City, UT06.2021
Associate of Science - Nursing
Iowa Lakes Community College
Emmetsburg, Iowa05.2015
Skills
- Client Advocacy
- Policy Knowledge
- Patient Communication
- Admissions processes
- Work Planning and Prioritization
- Relationship Building
- Discretion and Confidentiality
- Schedule Management
- Best Practices Implementation
- Professional Networking
Timeline
Case Management Coordinator RN
HCA Fl Osceola Hospital
2022.07 - Current
Case Management RN
HCA Fl Osceola Hospital
2021.10 - 2022.07
Registered Nurse
HCA Fl Fawcett Hospital
2019.12 - 2021.06
Nurse Manager
HCA Fl Fawcett Hospital
2018.12 - 2019.12
Clinical Nurse Coordinator
HCA Fl Fawcett Hospital
2018.03 - 2018.12
Oncology/Isolation Nurse
HCA Fl Fawcett Hospital
2016.12 - 2018.03
Bachelor of Science - Nursing Administration
Western Governors University
Associate of Science - Nursing
Iowa Lakes Community College
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