Patient Services Coordinator
Cancer Services
12.2019 - Current
- Meet with new clients and caregivers providing understanding of their options and the services they may need during their Cancer Journey
- Developed an interprofessional team to create strategies to improve daily communication coordination between clients, family members and medical staff
- Ability to provide and maintain compassion, empathy and patients during all visits, calls and emotionally challenging Wig Boutique and Mastectomy appointments
- Maintain a sense of hope through a positive attitude and mood to lift spirits to clients or loved ones
- Orchestrate fluent flow and documentation of Community Gifts-in-Kind donations with volunteers and staff
- Documented all disbursement of supplies and equipment in Access and Excel
- Maintaining all patient files, records, cost per service and frequency
- Providing accurate monthly reports and ensuring ongoing client confidentiality
- Recruit Volunteers for all areas including special events
- Ensure proper background checks, attendance records and contact information kept on daily log for year end reports
- Conducting proper orientation, recognition and training
- Proactive in ordering, maintaining proper supplies needed based on requested items
- Enforcing all safety procedures and protocols to ensure a safe and supervised work environment for all employees, volunteers and clients at all times
- Promote and encourage positive teamwork among co-workers and volunteers
