Kathleen Stephens
St. Louis,Missouri
Summary
Versatile and dynamic, adept at boosting customer satisfaction through exceptional baked goods at Blondie's Wine and Coffee Bar and enhancing operational efficiency at Old Republic Title. Excelled in food safety and customer service, demonstrating strong teamwork and meticulous document management skills. Achieved notable improvements in process and product quality, contributing to a positive and productive work environment.
Overview
12
12
years of professional experience
Work History
Baker
Blondie's Wine and Coffee Bar
09.2020 - Current
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
Administrative Associate
Old Republic Title
04.2013 - 05.2017
- Managed confidential documents, safeguarding company information while maintaining strict adherence to privacy protocols.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Maintained accurate records of staff members'' attendance, leave requests, and overtime hours for accurate payroll processing.
- Coordinated scheduling for meetings and appointments, ensuring optimal use of time and resources.
Education
Bachelor In Finance - Finance
University of Missouri
Columbia, MO05.2006
Skills
- Team player
- Customer service
- Active listener
- Food safety and sanitation
Timeline
Baker
Blondie's Wine and Coffee Bar
09.2020 - Current
Administrative Associate
Old Republic Title
04.2013 - 05.2017
Bachelor In Finance - Finance
University of Missouri
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