Kathleen Stevens
Columbus,OH
Summary
Reliable and upbeat cashier successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Worked in small grocery chain in produce department. Won an award for a Washington Apple Display.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
CVS
11.2020 - 07.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
Retail Associate
Dollar Tree Stores
01.2017 - 03.2019
Operated register, Stocked Shelves
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Education
High School Diploma -
Marion Franklin H.S.
Columbus, OHSkills
- Display Setup
- Loss Prevention
- Money Handling
- Customer Service
- Teamwork and Collaboration
- Teamwork
- Cash Handling
- Retail Sales
- Sales Trends
Additional Information
I am very reliable and am willing to fill in if someone cannot work. I live within 10 minutes from work. I have been very active in my community and have served on the community board holding offices of vice president and treasurer. Currently the organizer of a Euchre club. While working at Cardinal foods I won a contest for the best Washington Apple Display Featuring Charlie Brown and Lucy.
Timeline
Retail Sales Associate
CVS
11.2020 - 07.2023
Retail Associate
Dollar Tree Stores
01.2017 - 03.2019
High School Diploma -
Marion Franklin H.S.