Kathleen Whitaker
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within the Oil and Gas industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
24
24
years of professional experience
Work History
Owner/Operator
Corner Store (Small Grocery)
08.1999 - 09.2005
- Established foundational processes for business operations.
- Prepared bank deposits and handled business sales, returns and transaction reports.
- Managed day-to-day business operations.
Sales Specialist
Lykins Energy Solutions
10.2005 - 05.2021
- Cultivated, a strong book of repeat delivered in business of the last 18 years, consisting of 26 million gallons per year, with an average of 3-5 cents per gallons.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Used customer insights to develop innovative sales strategies to increase sales.
- Demonstrated product features, answered questions and persuasively overcame objections.
Sales Professional
Colonial Group, Inc
06.2021 - Current
- Cultivated, a strong book of repeat delivered in business of the last 18 years, consisting of 26 million gallons per year, with an average of 3-5 cents per gallons.
- Conducted cold calls to generate new accounts by selling benefits of products and services.
- Handled administrative aspects of sales by completing customer contracts
- Fostered long-term relationships with customers to earn repeat business and encourage referrals.
- Investigated and resolved customer issues and complaints to retain customer business and preserve relationships.
- Managed prospective leads and existing accounts to accurately forecast revenue and develop long-term business partnerships.
- Established goals and objectives to promote planning and measure performance.
Education
High School Diploma -
Deer Park High School
Cincinnati, OH1983
Skills
- Communication
- Customer Service
- Computer Literacy
- Creative Problem Solving
- Sales
- Dispatching
- Arbitrage
- Contract Negotiation Expertise
- Customer Relations
- Verbal and Written Communication
- Contract Management
- Sales Growth
Timeline
Sales Professional
Colonial Group, Inc
06.2021 - Current
Sales Specialist
Lykins Energy Solutions
10.2005 - 05.2021
Owner/Operator
Corner Store (Small Grocery)
08.1999 - 09.2005
High School Diploma -
Deer Park High School
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