Help customers with their shopping answer questions about merchandise
Clean my area
Assisted customers with locating merchandise within the store.
Provided information on company policies, warranties, guarantees, financing options and other related matters.
Maintained accurate records of transactions using the point-of-sale system.
Resolved customer complaints in a professional manner.
Provided excellent customer service by helping customers locate items they were looking for.
Verified that all coupons were valid prior to processing them into the system.
Balanced cash drawers at the end of each shift.
Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
Informed customers about product pricing and answered questions regarding products and services available in the store.
Answered incoming phone calls from customers regarding product availability or store locations.
School Custodian Supervisor
Killeen independent school Roy Smith Middle School
Killeen , Texas
08.2017 - 09.2022
Reported any unsafe conditions found within the facility to appropriate personnel.
Maintained janitorial supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Emptied trash cans in all classrooms, offices, restrooms and hallways each morning.
Inspected playground equipment regularly for signs of damage or wear and tear.
Responded quickly to emergency situations such as fires or spills involving hazardous materials.
Set up audio-visual equipment prior to meetings or presentations held at school.
Assisted with special events at the school by setting up tables, chairs and decorations.
Replenished restroom supplies such as soap, paper towels and toilet tissue.
Performed minor repairs such as replacing light bulbs or repairing broken furniture.
Followed established health regulations regarding pest control measures in order to keep pests out of the facility.
Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
Monitored security of entrances to the building to ensure no unauthorized persons enter the premises.
Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
Cleaned chalkboards after each use in classrooms throughout the day.
Cleaned windows both inside and outside of the building using appropriate cleaning solutions.
Checked and stocked inventory throughout facility to meet expected demands.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Moved equipment and furniture to thoroughly clean space.
Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
Education
High School Diploma -
Pearl City High School
Pearl City, HI
06-1995
University of Guam
Mangilao, GU
Skills
Check processing
Product Merchandising
Order coordination
Customer Service
Customer Complaint Resolution
Guest Services
Payment Collection
Cash Handling
Cash Management
Telephone management
Product Knowledge
Customer Satisfaction
Timeline
Para Professional Tutor
McKinley High School, D.O.E., State Of Hawaii
08.2023 - 12.2023
Customer Service Cashier
Hmart supermarket
10.2022 - 12.2023
School Custodian Supervisor
Killeen independent school Roy Smith Middle School
08.2017 - 09.2022
High School Diploma -
Pearl City High School
University of Guam
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