Kathleen R Isaacs
Kissimmee,FL
Summary
Industrial Engineer with a solid analytical background and hands-on experience in customer service, hospitality, and delivery services in the United States. Highly responsible, detail-oriented, and adaptable, with strong organizational skills and the ability to learn new tools quickly. Seeking a remote position where I can apply problem-solving, communication, and operational skills while continuing to grow professionally.
Overview
14
14
years of professional experience
Work History
Delivery Driver
Independent Contractor
Winter Haven, Florida
09.2021 - Current
- Completed on-time deliveries while maintaining accuracy and customer satisfaction.
- Communicated effectively with customers regarding orders and delivery updates.
- Managed routes efficiently to optimize time and fuel usage.
- Maintained high service ratings through reliability and professionalism.
Hospitality – Breakfast Area Associate
clarion inn
Orlando, Florida
09.2017 - 12.2018
- Cultivated positive working relationships with staff and management to enhance collaboration.
- Identified customer needs promptly to deliver tailored service solutions.
- Prepared and presented breakfast items, ensuring optimal quality and freshness.
Environmental Health and Safety Specialist
Pepsi Beverages
maracaibo, Zulia, Venezuela
10.2011 - 03.2014
- Conducted regular safety audits to ensure compliance with company standards.
- Developed and implemented training sessions on safety practices for all employees.
- Monitored workplace conditions to identify potential health and safety issues.
- Reviewed incident reports and investigated causes of workplace accidents.
- Maintained documentation of safety procedures and regulatory requirements.
- Assisted in preparing budgets for health and safety initiatives such as equipment purchases or training courses.
- Coordinated with other departments within the organization to ensure that all safety requirements are met.
- Developed and maintained safety policies, procedures, and standards.
- Maintained records of all occupational injuries and illnesses including medical treatment provided by outside providers.
- Participated in regular meetings with management teams to discuss current safety topics relevant to their operations.
Education
Bachelor of Science - Industrial Engineering
Univeristy of Zulia (LUZ)
VENEZUELA, Zulia, Maracaibo04-2016
Skills
- Customer Service & Client Support
- Time Management & Organization
- Problem Solving & Critical Thinking
- Process Improvement Basics
- Data Entry & Basic Reporting
- Team Collaboration
- Attention to Detail
- Multitasking & Reliability
- Spanish native
- English: Basic to Intermediate (improving continuously)
Timeline
Delivery Driver
Independent Contractor
09.2021 - Current
Hospitality – Breakfast Area Associate
clarion inn
09.2017 - 12.2018
Environmental Health and Safety Specialist
Pepsi Beverages
10.2011 - 03.2014
Bachelor of Science - Industrial Engineering
Univeristy of Zulia (LUZ)