Kathlene Joy Manguni
AURORA,IL
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
11
11
years of professional experience
Work History
Shift Leader
Walgreens Boots Alliance Inc.
Aurora, IL
06.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
High School Teacher
Taytay National High School
Rizal, Philippines
06.2018 - 02.2021
- Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.
- Managed classroom resources efficiently, ensuring that all necessary materials were readily available for lessons and activities.
- Planned, developed, and executed lessons reflecting high school curriculum and core educational standards.
- Increased student comprehension by incorporating real-world examples and hands-on activities into lessons.
- Evaluated students' academic and social growth, kept appropriate records, and prepared progress reports to gauge performance.
Customer Service Representative
Omniglobe International
Eastwood, Philippines
04.2017 - 05.2018
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Grade 2 School Teacher
Lord Jewels Christian School
Rizal, Philippines
06.2015 - 03.2016
- Provided warm, supportive environment for developing academic, social, and emotional growth.
- Reinforced positive behavior by encouraging efforts through affirmation statements and praising accomplishments.
- Prepared and administered grade-specific tests and examinations regulated by school district to monitor students' growth and to report progress to parents.
Grade School Teacher
Gingergrace Academe
Rizal, Philippines
06.2014 - 03.2015
- Administered various reading tests and determined student reading levels based on assessment findings.
- Used learning stations to incorporate colors, shapes, and textures to help students develop communication skills and build relationships.
Education
Bachelors Of Secondary Education - English
Institute of Creative Computer Technology Inc.
Rizal, Philippines05.2015
Skills
Classroom Management
Time Management
Computer Literacy
Lesson Planning
Leadership
Timeline
Shift Leader
Walgreens Boots Alliance Inc.
06.2022 - Current
High School Teacher
Taytay National High School
06.2018 - 02.2021
Customer Service Representative
Omniglobe International
04.2017 - 05.2018
Grade 2 School Teacher
Lord Jewels Christian School
06.2015 - 03.2016
Grade School Teacher
Gingergrace Academe
06.2014 - 03.2015
Bachelors Of Secondary Education - English
Institute of Creative Computer Technology Inc.