Summary
Overview
Work History
Education
Skills
Timeline
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Kathreena Bunch

Staten Island,NY

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Barista Shift Supervisor

Ateaz
01.2023 - 10.2023
  • Maintained accurate inventory counts to meet customer demands and sustain operations.
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Barista

Starbucks
01.2022 - 12.2022
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Shift Leader

Walgreens
01.2021 - 12.2021
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.

Education

Bachelor of Arts - Dance

Queens College of The City University of New York
Flushing, NY
06.2021

Skills

  • Cash handling accuracy
  • Inventory management
  • Time management
  • Organizational skills

Timeline

Barista Shift Supervisor

Ateaz
01.2023 - 10.2023

Barista

Starbucks
01.2022 - 12.2022

Shift Leader

Walgreens
01.2021 - 12.2021

Bachelor of Arts - Dance

Queens College of The City University of New York

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Kathreena Bunch