Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Kathreen Iris Maye Mendoza

Daly City,CA

Summary

Trustworthy and dedicated worker with years of experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Food Delivery Driver

DoorDash
05.2023 - Current
  • Enhanced customer satisfaction by delivering orders promptly and accurately.
  • Navigated efficiently through various routes for timely food deliveries.
  • Collaborated with restaurant staff to confirm order accuracy before delivery.
  • Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
  • Increased repeat business by providing friendly and professional service to customers.

Chip Runner

Artichoke Joe's Casino
03.2022 - 04.2023
  • Enhanced casino operations by exchanging paper currency for playing chips.
  • Ability to walk and stand for an entire shift, along with the strength to lift up to 30 pounds repeatedly.
  • Guaranteed accurate transactions by meticulously counting and verifying chip values for both players and dealers.
  • Good mathematical skills
  • Maintained a well-organized chip inventory, ensuring smooth gameplay and efficient table service.
  • Supported dealer productivity by promptly supplying chips when needed during peak hours.
  • Collaborated with floor supervisors to address any discrepancies or issues related to chip distribution and payments.

Shift Manager

McDonald's
01.2011 - 01.2012
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Making sure customer get a fast, accurate, friendly experience every visit
  • Inventory management
  • Daily maintenance and cleanliness
  • Responsible of assuring quality and quantity control of food products and keeping adequate stock from day by day operations.

Cashier and Kitchen Crew

Jollibee Foods
01.2007 - 03.2009
  • Enhanced customer satisfaction by providing efficient, fast, friendly and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
  • Assist in the counting and verification of inventory.
  • Cleaning and sanitizing food preparation equipments, works stations, and utensils.
  • Prepared and cooked grill menu ingredients and items according to recipes.

Education

College Diploma - Pharmacy Technician

Everest College
San Francisco, CA
06.2009

High School Diploma -

Grace And Truth School
Philippines
03.2006

Skills

  • Safe Food Handling
  • Team leadership
  • Multitasking
  • Easily adaptable
  • Problem-Solving
  • Safe Driving
  • Customer Service

Certification

  • Serfsave food safety and training certification, Mcdonalds - 2011
  • California board of pharmacy License - 2009


Languages

Tagalog
English

Timeline

Food Delivery Driver

DoorDash
05.2023 - Current

Chip Runner

Artichoke Joe's Casino
03.2022 - 04.2023

Shift Manager

McDonald's
01.2011 - 01.2012

Cashier and Kitchen Crew

Jollibee Foods
01.2007 - 03.2009

College Diploma - Pharmacy Technician

Everest College

High School Diploma -

Grace And Truth School

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Kathreen Iris Maye Mendoza