Summary
Overview
Work History
Education
Skills
Timeline
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Kathrine Berry

San Tan Valley,AZ

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Fat Willy's Family Sports Grill. Proven ability to engage guests and manage high-pressure situations while maintaining a clean environment. Experienced in cash handling and team collaboration, ensuring memorable dining experiences and efficient operations. Having a hard work ethic, patience and drive has been the biggest part I carry with me and what I bring with me to work.

Overview

5
5
years of professional experience

Work History

Server/Bartender

Fat Willy's Family Sports Grill
10.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Paraprofessional

Lexington
09.2022 - 04.2024
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
  • Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
  • Enhanced student support by delivering one-on-one and small group assistance in various subjects.
  • Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
  • Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.

Line Cook

Cafe Rio
03.2020 - 08.2022
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
  • Prepared food items such as meats, poultry, and fish for frying purposes.

Host/Expo Runner

Vero Chicago Pizza
01.2020 - 06.2021
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Education

High School Diploma -

Camille Casteel High School
Queen Creek, AZ
05-2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Team collaboration
  • Task prioritization
  • Teacher assistance
  • Learning disabilities support
  • Classroom organization
  • Verbal and written communication
  • Teaching and instruction

Timeline

Server/Bartender

Fat Willy's Family Sports Grill
10.2023 - Current

Paraprofessional

Lexington
09.2022 - 04.2024

Line Cook

Cafe Rio
03.2020 - 08.2022

Host/Expo Runner

Vero Chicago Pizza
01.2020 - 06.2021

High School Diploma -

Camille Casteel High School
Kathrine Berry