Kathrine Llewellyn
Becker Tire and Service Center
Riverside,CA
17
years of professional experience
Versatile professional with experience in sales, bookkeeping, and automotive service support. Skilled in accounts payable/receivable, bank reconciliations, POS transactions, and customer communication. Known for multitasking, meeting deadlines, and keeping records accurate while maintaining positive customer and vendor relationships.
Work History
Sales Associate, Bookkeeper
9 Years 4 Months- Processed sales transactions, invoices, and payments accurately through point-of-sale systems.
- Managed accounts payable and receivable cycles, ensuring timely invoicing and payment processing.
- Reconciled bank statements and general ledger accounts to maintain accurate financial records.
- Reviewed transactions for coding accuracy and compliance with internal accounting procedures.
- Monitored outstanding balances and followed up on discrepancies with vendors and clients.
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Advised customers on tire selection, maintenance, and service recommendations based on vehicle needs.
- Explained tire, brake, and alignment services clearly to build customer confidence and trust.
- Coordinated service appointments and communicated repair timelines to support smooth shop operations.
- Resolved customer questions regarding pricing, warranties, and service options with professionalism.
- Maintained organized records for orders, estimates, and completed service work.
- Collaborated with technicians and service advisors to ensure accurate parts and service coordination.
- Strengthened customer retention through attentive follow-up and consistent service support.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared monthly bank reconciliations to ensure accurate representation of company's financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Established QuickBooks accounting system to reflect accurate financial records.
- Maintained accurate records of all transactions, ensuring compliance with company policies and applicable regulations.
- Reduced errors in financial reporting by conducting thorough reviews and ensuring accurate data entry.
Tire and Battery Center Sales Associate
4 Years 4 Months- Trained new associates on sales procedures, customer communication, and register operations.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Improved front-counter efficiency by streamlining checkout, intake, and service follow-up processes.
- Prepared merchandise for sales floor by pricing or tagging.
- Trained in other departments as Membership, Center, Fuel station, Cashiering, etc. in order to be able to help me tire shop members with a smoother experience, not having to wait in different lines for other things they may have needed while getting their vehicle done and so that I could help other areas of the store during slow times in the tire department.
Sales Associate
6 Months- Advised customers on tire, battery, and maintenance service selections aligned with vehicle needs.
- Explained service recommendations, pricing, and product benefits to support informed purchasing decisions.
- Processed sales transactions accurately using point-of-sale systems and service order documentation.
- Scheduled auto service appointments while balancing store workflow and customer availability.
- Resolved customer concerns promptly, maintaining service quality and satisfaction at counter.
- Coordinated with technicians to verify work orders, parts availability, and service completion.
Cashier, Hardware Sales Associate
2 Years- Processed sales transactions accurately using POS system and accepted multiple payment types
- Resolved customer questions regarding pricing, promotions, and store policies at checkout
- Balanced cash drawer and reconciled register discrepancies at end of shift
- Handled returns, exchanges, and refunds while following loss prevention procedures
- Trained new cashiers on register operations, customer service, and transaction accuracy
- Advised customers on hardware products, matching solutions to project requirements and budgets.
- Maintained organized merchandise displays, improving product visibility and store readiness.
- Coordinated with suppliers and store teams to streamline order fulfillment and reduce delays.
- Utilized expert knowledge of hardware products to educate both customers and fellow associates on product offerings.
Education
- Automotive
- Basic Automotive
- Introduction to Automatic Transmissions
- Engine Rebuilding
- Engine Performance
- Manual Transmissions and Transaxles
- Automotive
- Engine Blueprinting
- Diesel
- Heavy Duty Diesel Fuel Injection Systems
Skills
Customer service
Teamwork and collaboration
Time management
Multi-tasking
Problem-solving
Effective communication
Dependable team member
Meeting deadlines
Timeline
Sales Associate, Bookkeeper
Becker Tire and Service Center
10.2016 - 02.2026Read More
Tire and Battery Center Sales Associate
Sam's Club
02.2012 - 06.2016Read More
Sales Associate
Sears Auto Center
08.2011 - 02.2012Read More
Cashier, Hardware Sales Associate
Sears
08.2009 - 08.2011Read More
Fullerton College
from Automotive
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Cypress College
from Automotive
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Santa Ana College
from Diesel
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