Kathrylle Joy Lagoc
Elmhurst
Summary
Dedicated server with exceptional skills in point-of-sale operation and cash handling. Committed to delivering outstanding guest interactions and ensuring a smooth dining experience.
Overview
5
5
years of professional experience
Work History
Server
Taco Bell
Elmhurst
09.2021 - Current
- Provided exceptional customer service in a fast-paced dining environment.
- Processed customer orders efficiently using point-of-sale systems.
- Handled cash and credit transactions accurately at the register.
- Supported team members during peak hours to enhance service flow.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Cleaned tables and chairs to prepare dining area for next customers.
Server
Rose Staffing
Elmhurst
10.2020 - 08.2025
- Assisted with menu knowledge to guide guests in their selections.
- Processed customer orders efficiently using point-of-sale systems.
- Communicated effectively with guests to address their needs and concerns.
- Delivered food orders promptly and courteously.
- Assisted in training new servers.
- Checked food before serving it to customers.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Prepared drinks according to standard recipes.
Education
Bachelor of Science -
University If The East
Philippines03-2014
Skills
- Point-of-sale operation
- Customer order processing
- Cash handling
- Food safety standards
- Positive guest interactions
- Order management
- Dining customer service
- Take-out service
- Food delivery
- Food safety
Timeline
Server
Taco Bell
09.2021 - Current
Server
Rose Staffing
10.2020 - 08.2025
Bachelor of Science -
University If The East