Summary
Overview
Work History
Education
Skills
Projects And Leadership
Timeline
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Kathryn Allen

Minneapolis,MN

Summary

Dedicated business professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business result.

Overview

3
3
years of professional experience

Work History

Retirement Plan Payment Specialist

Blue Ridge Associates
02.2025 - 05.2025
  • Processed distribution requests in a timely manner.
  • Maintained professional communication with clients.
  • Verified participant account and vesting percentages through collection and analyzation of employee census and account balance statements.

Airport Coordination Center (Operations) Agent

Sun Country Airlines
05.2024 - 02.2025
  • Coordinate gate changes, delays, cancellations, and trouble shoot issues across several departments including ramp agents, ticket agents, flight crew, and maintenance personnel.
  • Create cargo loads, monitor weight and balance of aircraft, forward cargo loads to outstations, verify passengers through Secure Flight, if necessary, among many other responsibilities.

Checker/Stocker

Hy-Vee
12.2021 - 05.2024
  • Maintained inventory as well as aided in building displays that we would later distribute various products to.
  • Completed cycle counts of product and monitored sales and expiration dates.
  • Met customer needs by streamlining service in check out lanes and answering questions promptly and politely.

Cessna 172 Maintenance Intern

University of Dubuque Aviation Dept.
01.2024 - 04.2024
  • Completed 50- and 100-hour inspections per Federal Aviation Regulations.
  • Assisted with general maintenance needs throughout the day, kept accurate logs for each aircraft, took inventory of aircraft parts, and restocked hangars with supplies.

Education

B.S - Aviation Management

University of Dubuque
04.2024

Skills

  • Proficient in Microsoft Office
  • Knowledgeable of critical Excel spreadsheet tools and functions
  • Strategic planning and time management
  • Innovative problem-solving
  • Data analysis
  • Thorough research and project resolution processes
  • Clear collaboration with internal and external teams
  • Self-starter
  • Emotional intelligence
  • Organized and attentive to detail

Projects And Leadership

  • Sun Country Outstation Contact Update, I took on a solo project to update all contacts for outstations in the Sun Country network after finding several were outdated. Within two weeks, I called a little under 100 airports, recorded new phone numbers into an excel sheet and distributed the updated information to my team.
  • University of Dubuque Practice Area/Airspace Safety Initiative, In April 2024, I led a team of classmates to research safety issues within the UD practice area in attempt to alleviate future concerns as the flight program grows. My team consulted with professors, UD administrators, and other industry professionals at the Dubuque Regional Airport to gather information and brainstorm solutions to the issues we had found. We laid the foundation for new safety procedures and research at UD. I am willing to discuss more!

Timeline

Retirement Plan Payment Specialist

Blue Ridge Associates
02.2025 - 05.2025

Airport Coordination Center (Operations) Agent

Sun Country Airlines
05.2024 - 02.2025

Cessna 172 Maintenance Intern

University of Dubuque Aviation Dept.
01.2024 - 04.2024

Checker/Stocker

Hy-Vee
12.2021 - 05.2024

B.S - Aviation Management

University of Dubuque