Kathryn Andresen
Northbridge,MA
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
Work History
Cashier
Art Bradish Snack Bar
Grafton, MA
05.2023 - 09.2023
- Maintained the cleanliness of my work environment, specifically in areas where food was handled.
- Provided quick and efficient service, even despite large rushes of customers
- Greeted customers and answered any questions they had about the store's products and services.
- Counted and balanced cashier drawers.
- Ensured compliance with all safety regulations within the store environment.
- Accepted cash and credit card payments, issued receipts and provided change.
- Answered phone calls to assist customers with questions and orders.
Retail Sales Associate
The Gift Stop
Uxbridge, MA
06.2022 - 12.2022
- Assisted with conducting merchandise stock counts and reported discrepancies to supervisor.
- Computed purchases and received and processed cash or credit payment.
- Used product knowledge to suggest items to match client needs.
- Promoted special offers and discounts to encourage additional purchases.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
Skills
- Payment Collection
- Cash Register Operation
- Customer Service
- Cash Handling
- Order Taking
- Customer Service
- Restaurant Expirience
Timeline
Cashier
Art Bradish Snack Bar
05.2023 - 09.2023
Retail Sales Associate
The Gift Stop
06.2022 - 12.2022
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