Kathryn Benjamin
Mckinney,TX
Summary
Personal lines insurance underwriter with 5+ years of experience in everything insurance (service, sales, underwriting.) Committed to maintaining profitability, while also delivering excellent customer service and ensuring compliance with state regulatory requirements. Seeking an opportunity to further enhance my career by leveraging my skills in a more challenging and growth-oriented environment.
Overview
6
6
years of professional experience
Work History
AGENCY UNDERWRITER
Travelers
09.2022 - Current
- Conducted thorough analysis of insurance applications, evaluating risks associated with various policy types such as auto, home, liability, etc
- Utilized state specific guidelines to determine coverage eligibility and premiums, ensuring accurate risk evaluation and profitability for the company
- Paid strong attention to detail to accurately assess applicant information, policy documents, and review loss history
- Able to effectively communicate with local agents, providing guidance on coverage options, and educating the difference between taking on good risk vs bad risk.
SALES COUNSELOR
Travelers
02.2021 - 09.2022
- Educated potential clients on coverage selections.
- Reviewed state and underwriting guidelines to ensure good risk.
- Received and used valuable feedback to become a better sales agent.
- Proficient in multitasking and navigating through multiple computer screens, while still obtaining a structured call flow.
SENIOR INSURANCE SERVICE REPRESENTATIVE
Travelers
10.2017 - 02.2021
- Mentored new hires and conducted group call shadowing.
- Analyzed customer needs to provide customized insurance solutions.
- Provided comprehensive product knowledge and guidance to help clients on product selection.
- Educated clients on insurance policies, coverage selections, guidelines and procedures.
Education
Associate of Arts - Psychology
University of Oklahoma
Norman, OKSkills
- Risk assessment
- Underwriting Guidelines
- Policy analysis
- Customer service
- Industry knowledge
- Close attention to detail
- Problem solving
- Effective communication
Timeline
AGENCY UNDERWRITER
Travelers
09.2022 - Current
SALES COUNSELOR
Travelers
02.2021 - 09.2022
SENIOR INSURANCE SERVICE REPRESENTATIVE
Travelers
10.2017 - 02.2021
Associate of Arts - Psychology
University of Oklahoma
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