Quality-focused Office Assistant committed to approaching administrative tasks with tenacity and attention to detail. Reliable, enthusiastic and customer service oriented.
Overview
2016
2016
years of professional experience
Work History
Clerical Specialist - Marriage Clerk
Lancaster County Courthouse
Lancaster, PA
Managed incoming correspondence and documents, ensuring timely distribution to appropriate departments.
Assisted in maintaining accurate filing systems for legal documents and case files.
Processed data entry tasks with attention to detail, ensuring accuracy of Marriage records.
Provided exceptional customer service over phone calls and emails, resolving issues quickly for satisfied clients.
Office Assistant
Springpoint Senior Living
Wall Township, NJ
04.2010 - 2017
Supported daily office functions, enhancing overall workflow and team collaboration.
Communicated effectively with residents, families, and staff to address inquiries and concerns.
Coordinated mail distribution and office supplies, optimizing resource availability for the team.
Maintained applicant wait list and interact with prospective tenants
Implemented best practices for data entry processes, improving accuracy in electronic records management.
Processed rent checks and updated tenant accounts
Personal Assistant
Cheryl Shonborn
Rumson, NJ
09.1998 - 07.2015
Oversaw cleaning and maintenance operations for residential spaces.
Oversaw daily activities of clients' household during their travel time
Ran personal errands such as banking, dry cleaner, post office and food shopping
Established and oversaw service call operations to ensure efficient customer support.
Responded to phone calls and emails to facilitate effective customer support.