Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Kathryn Black

Carlisle,PA

Summary

Positive and upbeat employee makes guests feel welcome while balancing diverse business requirements. Knowledgeable about server loads, kitchen output and customer preferences. Successful in maintaining productivity and calm in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Red Robin
Carlise , PA
04.2023 - 02.2024
  • Greeted customers and escorted them to their tables.
  • Assigned seating arrangements based on customer preferences and restaurant policies.
  • Provided menus and answered questions about menu items and specials.
  • Managed reservations, waitlists, and special requests for large parties.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
  • Greeted guests and sat customers at tables or in waiting areas.

Dining Room Server

Greenridge Senior Care
Newville, PA
06.2022 - 04.2023
  • Greeted customers and provided them with menus.
  • Took orders from customers and entered them into the point of sale system.
  • Delivered food items to tables in a timely manner.
  • Cleared tables, refilled beverages, and reset table settings for new guests.
  • Assisted with setting up dining room for special events.
  • Maintained cleanliness of dining area by wiping down surfaces, sweeping floors, and removing debris after meals were served.
  • Followed proper sanitation protocols when cleaning tables and chairs between guests.
  • Organized take-out orders for pick up or delivery upon request.
  • Assisted in training new servers on proper procedures for taking orders, delivering food, bussing tables.
  • Developed strong and lasting resident relationships.

Education

High School Diploma -

Big Spring High School
Newville, PA
05-2024

Skills

  • Table setting arrangements
  • Dining crew workflow optimization
  • Dining customer service
  • Food inspection
  • Guest Relations Management
  • Relationship Building
  • Customer Service
  • Greeting guests
  • Guest Relations
  • Social Perceptiveness
  • Cleanliness and hygiene
  • Restaurant layout knowledge
  • Strong interpersonal skills
  • Positive and professional

Affiliations

  • Playing Sports such as Basketball and Feild Hockey
  • Spending time with family and friends
  • Making new friends

Timeline

Restaurant Hostess

Red Robin
04.2023 - 02.2024

Dining Room Server

Greenridge Senior Care
06.2022 - 04.2023

High School Diploma -

Big Spring High School

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Kathryn Black