Kathryn Bridges
Forest City,NC
Summary
A dedicated and compassionate individual who would love to make real differences in the lives for survivors of sexual assault in my community. I’m passionate about promoting awareness, providing support and having the ability to help others navigate quite challenging systems.
Overview
11
11
years of professional experience
Work History
Resident Support Staff
Family Resources of Rutherford County
07.2024 - Current
- Intake of residents
- Data Entry
- Ensure safety of clients
- Transporting clients
- Purchasing groceries for shelter
- Answered the Crisis Hotline and provided resource information, triaged questions, and completed intakes to determine entry into the shelter
- Ensured all residents were in compliance with all shelter guidelines, policies, and procedures
- Purchasing client essentials
Customer Service Representative
King Law Offices
08.2023 - 12.2023
- Responded to customer requests for products, services, and company information.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Delivered prompt service to prioritize customer needs.
Barista
Starbucks
05.2023 - 06.2023
- Operated espresso machines and commercial coffee brewers to create beverages.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Resident Support Staff Member
Family Resources of Rutherford County
08.2022 - 05.2023
- Facilitated psychoeducational classes to help clients develop life skills.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Facilitated group therapy sessions to help clients develop coping skills and improve communication.
- Utilized evidence-based practices to provide effective interventions for clients.
Teacher's Assistant
Thomas Jefferson Classical Academy
08.2020 - 06.2022
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement
- Provided one on one and group based learning support to maintain student progress and development
- Kept students on task with proactive behavior modification and positive reinforcement strategies
- Performed staff monitoring duties such as overseeing recess, lunch, and daily student intake and dismissal
Exceptional Children Teacher's Assistant
Thomas Jefferson Classical Academy
08.2013 - 06.2016
- Participated in IEP meetings
- Helped develop goals and objectives for the student
- Monitored students weekly for progress
- Provided one on and assistance with individual and small group settings and in inclusive and resource classroom
- Worked directly with students needing modifications or accommodations, such as reading aloud a test or modifying a spelling list to meet their IEP goals and objectives
- Deescalated situations with students by safety removing them from the classroom
- Maintained student documentation of student files, portfolios, and records
- Communicated with parents and faculty to develop a strong sense of collaboration between teachers, students, and parents
Case Manager Intern
Abuse Prevention Council
01.2016 - 05.2016
- Responded to domestic violence and sexual assault survivors on the 24-hour crisis line
- Collaborated with clients to create safety plans for them and their children
- Completed intake interviews with incoming shelter clients
- Provided support, actively listening and conveyed empathy
- Assisted clients with discharge paperwork
- Problem-solved with clients who had barriers with accessing community resources
- Maintained client records and entered client information into agency database
- Conducted case management assessments
Education
Bachelor’s Degree - Social Work
Limestone College
Gaffney, SC06.2016
Skills
- Crisis Management
- Multitasking Abilities
- Conflict Resolution
- Documentation skills
- Reliability
- Crisis Intervention
- Time management abilities
- Child Development
- Multitasking
- Client assessment
- Case assessment
- Emergency response training
Additional Information
Graduated Limestone College with a President’s Award for maintaining a 4.0 GPA.
Timeline
Resident Support Staff
Family Resources of Rutherford County
07.2024 - Current
Customer Service Representative
King Law Offices
08.2023 - 12.2023
Barista
Starbucks
05.2023 - 06.2023
Resident Support Staff Member
Family Resources of Rutherford County
08.2022 - 05.2023
Teacher's Assistant
Thomas Jefferson Classical Academy
08.2020 - 06.2022
Case Manager Intern
Abuse Prevention Council
01.2016 - 05.2016
Exceptional Children Teacher's Assistant
Thomas Jefferson Classical Academy
08.2013 - 06.2016
Bachelor’s Degree - Social Work
Limestone College
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