Flight Attendant with a strong dedication to safety and customer services. Effective communication skills for passengers and peers.
Seasoned Training Specialist with 27-year successful background implementing child and adult welfare instruction. Successful at developing and overseeing site-based and online training programs. History of efficiently organizing classes, supplies and equipment for MSW and community courses.
Overview
33
33
years of professional experience
Work History
Flight Attendant
Allegiant Air
CVG, KY
05.2024 - Current
Successfully completed all ramp and line audits.
Submitted all company and federal required reports regarding safety, delays and commissary.
Completed approximately 2,000 flight hours since June, 2022.
Training Specialist/University Training Consortium
Eastern Kentucky University
Richmond, KY
12.1997 - 04.2020
Lead trainer for developing and implementing first hybrid course for the Department for Community Based Services. Led or assisted with over 30 online/classroom Credit for Learning courses between October, 2017 and March,2020.
Administered course content, schedules and attendance utilizing learning management system (LMS).
National presenter on Domestic Violence and Child Protection workshop and Kentucky's Learning Management System Course Development and Evaluation.
Co-author with Travis Fritsch, "Intersection of Domestic Violence, Child Protection and Mandatory Reporting."
Managed various training courses by developing curricula, instructions, documents and written tests.
Identified and communicated to management regarding areas needing additional training.
Evaluated and communicated trainee participation and performance in reports to management utilizing employee work performance standard matrix .
Tracked attendees, participation and understanding of course material.
Developed training materials, manuals, procedures and visual aids to effectively achieve organizational goals.
District Training Coordinator
Eastern Kentucky University
Richmond, KY
04.1993 - 12.1997
Communicated key information from trainers to participants and visa versa.
Coordinated training session logistics by preparing equipment and securing facilities for approximately 100 regional staff.
Managed training calendars to inform participants of upcoming training session topics and dates.
Planned, implemented, and conducted New Employee Orientation training.
Prepared custom training course materials and presentations covering specific team requests.
Social Services Worker
Department for Social Services
Frankfort, Kentucky
06.1991 - 04.1993
Advocated for clients' best interest in school settings, at district court and in other systems that interfaced with client and family.
Administered mini-mental assessments and testified for the state in adult disability trials.
Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
Conducted family and vulnerable adult assessments to identify individual needs and specific social services necessary to address identified objectives and goals.
Presented clients with information, referrals and assistance accessing resources such as food, housing and transportation.
Visited clients at residence and out of home care placements for home study assessments and facility assessments.
Collaborated with multidisciplinary teams of local domestic violence and elder care coalitions.
Education
Master of Arts - Sociology With Gerontology Concentration
Morehead State University
7 1990
Bachelor of Arts - Sociology And History Majors
Morehead State University
4 1989
Skills
Flight safety
Company policy adherence
Crew Coordination
FAA Regulations
Classroom experience
Multimedia development
Training program design
Project development
Video instruction
Materials organization
Feedback gathering
Training manuals and materials
Timeline
Flight Attendant
Allegiant Air
05.2024 - Current
Training Specialist/University Training Consortium
Eastern Kentucky University
12.1997 - 04.2020
District Training Coordinator
Eastern Kentucky University
04.1993 - 12.1997
Social Services Worker
Department for Social Services
06.1991 - 04.1993
Master of Arts - Sociology With Gerontology Concentration