Kathryn Carpenter
Kansas City
Summary
Results-driven owner with expertise in strategic marketing, financial planning, and client relationship management. Proven track record in optimizing workflows and analyzing market trends to drive business growth. Dynamic owner with extensive experience in client relationship management and financial planning. Skilled in implementing efficient workflows and analyzing market trends to drive business growth and ensure operational excellence.
Overview
20
20
years of professional experience
Work History
Owner
American Phoenix LLC
Kansas City
06.2016 - Current
- Managed daily operations and logistics for client projects, ensuring timely delivery and client satisfaction.
- Developed strategic marketing campaigns to enhance brand visibility.
- Oversaw financial planning and budgeting activities to ensure fiscal health.
- Coordinated client relations, strengthening partnerships to drive business growth.
- Implemented efficient workflow processes to optimize operational productivity.
- Researched market trends to inform product development strategies effectively.
- Maintained client relationships through personalized customer service, enhancing client loyalty.
Building Solutions Specialist
Mid-West CAD Inc.
Lee's Summit
07.2006 - 06.2016
- Collaborated with cross-functional teams to design and implement tailored project solutions that addressed client needs.
- Delivered expert technical support to clients for CAD software solutions.
- Trained clients on effective use of CAD tools and technologies.
- Analyzed customer needs to recommend optimal software configurations.
- Facilitated engaging product demonstrations that highlighted advanced CAD capabilities and drove client interest.
- Maintained up-to-date knowledge of industry trends and product innovations.
- Supported senior leadership in project completion, issue resolution, budget development and schedule management.
- Attended trade shows to promote company offerings and build relationships with customers.
- Analyzed employee performance and ensured adherence to training processes, enhancing overall team effectiveness.
Education
Architectural Engineering
Business And Technology Center of MCCC
Kansas City, MOSkills
- Strategic marketing
- Market trend analysis
- Client relationship management
- Business operations
- Financial planning
- Workflow optimization
Timeline
Owner
American Phoenix LLC
06.2016 - Current
Building Solutions Specialist
Mid-West CAD Inc.
07.2006 - 06.2016
Architectural Engineering
Business And Technology Center of MCCC