Summary
Overview
Work History
Skills
References
Timeline
Server

Kathryn Clark

San Diego,CA

Summary

Hardworking and efficient food service professional, with an emphasis on opening and managing new restaurants. Understanding the value of enthusiasm and communication within a restaurant, with a passion for all the pressure and excitement that is the service industry.

Overview

12
12
years of professional experience

Work History

Server

Encontro North Park
10.2022 - Current
  • Provide an elevated level of service in regards to verbal and physical dining etiquette.
  • Remain constantly educated and up to date on menu items as they change, regarding allergies and ingredients, as well as descriptions of the unique southeast Asian cuisine.
  • Work and communicate efficiently within a team, in a fast-paced but professional manner.

Server

Madam Bonnie’s
01.2024 - 07.2024
  • Exhibit incredibly thorough knowledge of all menu items, including, but not limited to, wine pairing recommendations, dietary/allergy restrictions, flavor profiles, etc.
  • Serve every guest in a professional, friendly manner that consistently follows the Forbes Steps of Service.
  • Maintain a professional appearance that adheres to the strict guidelines of a fine dining atmosphere.
  • Communicate professionally and efficiently with all coworkers to ensure guest experience is always top priority in a fast-paced environment.

Server

Village Pizzeria Bayside
01.2019 - 07.2019
  • Provide guests with prompt and courteous service in incredibly busy, fast-paced restaurant very popular with tourists and families.
  • Remain consistently attentive and communicative about menu item availability, seating rotations, and status of expo window in a very high-volume setting.
  • Maintain efficient communication with managers and coworkers in regards to scheduling, sidework, guest needs, ordering needs, etc.

Server

Sandbox Pizza & Pints
06.2018 - 02.2019
  • Serve guests in a fun, upbeat atmosphere in lively beach area popular with college students as well as families.
  • Promote daily and weekly specials, while maintaining a thorough knowledge of full food menu as well as beer and cocktail menus.
  • Interact with guests in a jovial, cheery way that encourages a good time while also monitoring order efficiency and safe alcohol practices.

Server

Mr. Lucky's - Hard Rock Hotel and Casino
10.2017 - 04.2018
  • Maintain thorough knowledge of all menus and specials, including but not limited to ingredients, allergies, etc.
  • Abide by strict casino rules and policies at all times, while insuring guest satisfaction as a crucial priority to success.
  • Serving guests in the energetic and jovial way that continues to make the Hard Rock Hotel and Casino, as well as Las Vegas, such a popular vacation destination.

General Manager

Crafted
10.2012 - 06.2017
  • Conduct interviews, head of hiring all front of house and back of house staff, as well as oversee training of all employees.
  • In charge of schedules, payroll, and generally overseeing day-to-day service. Effectively organize and lead all staff meetings.
  • Conduct bi-annual employee reviews, as well as implementing and documenting disciplinary action/employee termination.
  • Oversee all inventory and ordering, minimizing waste while maintaining and updating restaurant pars.
  • Help to coordinate and staff all private catering events, on and off site.

Skills

  • ServSafe certified
  • Familiar with multiple POS systems including Toast, Aloha, etc
  • Knowledgeable and experienced in craft beer, as well as fine-dining wine service etiquette

  • Highly effective leadership skills, with a focus on customer satisfaction and maintaining a positive team environment
  • Extensive catering experience

References

References available upon request. 

Timeline

Server

Madam Bonnie’s
01.2024 - 07.2024

Server

Encontro North Park
10.2022 - Current

Server

Village Pizzeria Bayside
01.2019 - 07.2019

Server

Sandbox Pizza & Pints
06.2018 - 02.2019

Server

Mr. Lucky's - Hard Rock Hotel and Casino
10.2017 - 04.2018

General Manager

Crafted
10.2012 - 06.2017

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Kathryn Clark