Motivated professional with strong team collaboration and service excellence skills. Proven ability to communicate effectively and manage time efficiently, contributing to a positive work environment and successful project outcomes.
Work History
Account Special III Consumer & Community Banking
20 Years 4 Months
JPMorgan Chase | 04.2006 - 08.2026
Demonstrated self-motivation while managing personal tasks efficiently.
Skilled at working independently and collaboratively in a team environment.
Executed tasks independently and contributed effectively within team settings.
Worked well in a team setting, providing support and guidance.
Learned and adapted quickly to new technology and software applications.
Trained new hires on processes and procedures
Credit Analyst
5 Months
Innovis | 09.2005 - 02.2006
Reviewed and interpreted credit reports, identifying discrepancies and mitigating risks.
Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
Analyzed credit data and financial statements to assess risk levels for loan applications.
Developed comprehensive credit reports to inform lending decisions and strategies.
Collaborated with cross-functional teams to enhance credit assessment processes and systems.
Education
Bachelor of Science - Psychology
Kent State University | Kent, OH | 07-2005
Skills
Interpersonal communication
Strategic issue analysis
Customer relationship management
Friendly
positive attitude
Teamwork and collaboration
Customer service
Customer service
Risk assessment strategies
Accomplishments
Achieved through effectively helping with procedure updates.
Collaborated with team in the development of procedure for processing inquiry masking.
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