Kathryn Davis
Bladenboro,NC
Summary
Highly communicative individual identifies issues and make the best decisions regarding course of treatment. Disciplined Caseworker with expertise in data confidentiality and client education and promoting experience working with culturally diverse families. Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes. Committed and professional Service Advisor with proven ability to effectively manage customer inquiries, provide accurate advice and ensure customer satisfaction. Excellent communication and problem-solving skills for providing customers with best possible service.
Overview
5
5
years of professional experience
Work History
Caseworker
Bladen County Department Of Social Services
01.2023 - 06.2023
- Maintained high level of client confidentiality, following strict guidelines, and recommendations.
- Monitored case progress for timely completion and compliance with applicable regulations.
- Assessed needs of each client and recommended appropriate services and resources.
- Conducted home visits to assess living environment and provided appropriate referrals.
Bartender
Giorgio’s Restaurant
05.2019 - 04.2022
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Service Advisor
Lumberton Chevrolet
02.2018 - 04.2019
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Handled customer issues with confidence, using complex problem solving to provide effective resolution.
Education
High School Diploma -
Cape Fear High School
Fayetteville, NC06.2015
Skills
- Case Notes
- Progress Notes Updates
- Service Assistance
- Case Information Confidentiality
- Client Engagement
- Highly Effective Communication
- Reconciling Cash Drawers
- Health Code Compliance
- Cash Register Operation
- Liquor, Beer and Wine Knowledge
- Custom Drink Preparation
- Beer, Wine and Soju Cocktails
- Anticipating Guest Needs
- Records Maintenance
- Handling Customer Complaints
- Sales Expertise
Timeline
Caseworker
Bladen County Department Of Social Services
01.2023 - 06.2023
Bartender
Giorgio’s Restaurant
05.2019 - 04.2022
Service Advisor
Lumberton Chevrolet
02.2018 - 04.2019
High School Diploma -
Cape Fear High School
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