Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Kathryn Dolan

Westford,MA

Summary

I am a dedicated and detail oriented Administrative Assistant seeking a job where I can utilize and grow my skills. I have the ability to handle multiple tasks and prioritize effectively while demonstrating strong interpersonal skills.

Overview

32
32
years of professional experience

Work History

Rehab Network Coordinator

Emerson Hospital
Westford, MA
12.2023 - Current
  • Reporting to the Director of Rehabilitation, and scheduling new and returning patients in appropriate disciplines to ensure optimal care delivery, while also maintaining patient packets.
  • Managed live calls and walk-in patients for coordinating specialty appointments with oncology and orthopedics for comprehensive patient care.
  • Obtained insurance authorizations for necessary appointments, maintained inventory levels, and addressed troubleshooting needs of therapists to enhance operational efficiency.

Private Cook

Now You Know
Westford, MA
01.2020 - 03.2025
  • Planned weekly menus and prepared lunches for seven days each week.
  • Accommodated dietary requirements and allergies for four to eight individuals.

Principal Administrative Aide

Westford Public Schools
Westford, MA
01.2013 - 07.2013
  • Oversaw kindergarteners with crafts, free play, reading, outdoor activities, and assisted during lunch break.
  • Assisted with the transition to the classroom or home via bus or parent pickup.

Medical Assistant

Kiss MD, William D.
Springfield, MA
01.1993 - 01.2000
  • Checking patients in for appointments, vitals, blood draws, EKGs, and Dopplers while also assisting the physician with procedures, including wound care, pap smears, etc.
  • Filing, transcription, and management of pharmaceutical representatives.
  • Assisted patients with return or specialty appointments, billing with Medicare/private insurances, and balancing.

Education

Associate of Science - Massage Therapy

CCMT
Newington, CT
05-2002

Associate of Science - Medical Assisting

STCC
Springfield, MA
03-1993

Skills

  • Proficient in Excel, Microsoft, Google Suite
  • Patient scheduling
  • Insurance authorization
  • Operational efficiency
  • Data management
  • Regulatory compliance
  • Customer service
  • Time management

Accomplishments

  • Quarterly Customer Service Award

References

References available upon request.

Timeline

Rehab Network Coordinator

Emerson Hospital
12.2023 - Current

Private Cook

Now You Know
01.2020 - 03.2025

Principal Administrative Aide

Westford Public Schools
01.2013 - 07.2013

Medical Assistant

Kiss MD, William D.
01.1993 - 01.2000

Associate of Science - Massage Therapy

CCMT

Associate of Science - Medical Assisting

STCC

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