Kathryn Dugan

Porter County Public Library

04.2007 - Current

Maintained a well-organized collection through inventory management tasks.
Answered questions from patrons and helped to find desired materials.
Handled check-in and check-out process of library books and materials at circulation desk.
Located library materials, resources and technologies to fulfill patron requests.
Contributed to the library''s overall mission by performing additional tasks or responsibilities as assigned, adapting quickly to new challenges and demands.
Promoted literacy and reading enjoyment through developing engaging book displays and promotional materials.
Ensured timely access to resources by efficiently processing incoming books, periodicals, and multimedia items.
Managed interlibrary loan requests, ensuring prompt fulfillment of borrowing needs for patrons.
Streamlined interlibrary loan processes, expanding access to diverse materials for patrons.
Developed crucial digital skills among patrons by offering instructional sessions on using library technology effectively.
Increased patron satisfaction by providing personalized research assistance and recommendations.
Answered phone and in-person inquiries about library services, policies and procedures to provide accurate information.
Managed library materials for accurate record-keeping.
Kept detailed records of lending transactions and library users.
Assisted with mailings and interlibrary loans to facilitate flow of information and resources between libraries.

Summary