Kathryn Eisenbraun
Janesville
Summary
Dynamic professional with strong customer service and team leadership skills. Experienced in managing operations and optimizing inventory processes to enhance team performance and ensure compliance with company standards.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Old Navy, Gap
Janesville, WI
02.2025 - Current
- Led daily operations to enhance team productivity and maintain store standards.
- Developed and executed staff training programs to improve customer service skills.
- Managed inventory control processes to optimize stock levels and reduce shrinkage.
- Coordinated visual merchandising strategies, aligning displays with brand guidelines.
Area Supervisor
Ross Dress for Less
Janesville, WI
10.2023 - 01.2025
- Supervised daily operations to ensure compliance with company policies and standards.
- Mentored team members to enhance performance and improve customer service outcomes.
- Implemented inventory management strategies to optimize stock levels and reduce shrinkage.
- Conducted regular training sessions to develop staff skills and operational efficiency.
Cashier
Petsmart
Janesville, WI
04.2019 - 03.2020
- Processed transactions accurately and efficiently using POS systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Managed inventory levels, ensuring stock availability and organization on sales floor.
- Assisted in training new cashiers on procedures and best practices for customer engagement.
Data Integrity Specialist
Kmart, Sears Holding
Kansas City, MO
09.2015 - 10.2017
- Ensured data accuracy through regular audits and verification processes.
- Developed and implemented data integrity protocols to enhance system reliability.
- Collaborated with cross-functional teams to resolve discrepancies efficiently.
- Trained staff on best practices for data entry and management systems.
Housekeeping Supervisor
Coachman's Golf Resort
Edgerton, WI
06.2011 - 10.2015
- Supervised daily housekeeping operations, ensuring high standards of cleanliness and guest satisfaction.
- Trained and mentored team members on effective cleaning techniques and safety protocols.
- Developed schedules for staff to optimize workflow and maintain efficient service delivery.
- Conducted regular inspections of guest rooms and common areas to enforce quality standards.
Education
High School Diploma -
Edgerton High School
Edgerton, WI05-2011
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
Timeline
Assistant Manager
Old Navy, Gap
02.2025 - Current
Area Supervisor
Ross Dress for Less
10.2023 - 01.2025
Cashier
Petsmart
04.2019 - 03.2020
Data Integrity Specialist
Kmart, Sears Holding
09.2015 - 10.2017
Housekeeping Supervisor
Coachman's Golf Resort
06.2011 - 10.2015
High School Diploma -
Edgerton High School