Kathryn Feldmann
Nantucket,MA
Summary
I am currently pursuing a degree in psychology online in my fourth year at Lynn University in Boca Raton, Florida. Over the past decade, I have gained extensive experience in customer service, holding various positions such as associate, retail associate, budtender, and, most recently, retail manager. Being promoted to a managerial role at a young age has significantly boosted my confidence and honed my leadership skills. Having resided on the island since the age of 10, I have greatly appreciated the opportunities it has afforded me.
Overview
7
7
years of professional experience
Work History
Retail Manager
The Green Lady Dispensary
Nantucket, MA
04.2022 - Current
- Managed daily operations of the store, including opening and closing procedures.
- Supervised staff to ensure customer satisfaction and proper performance of duties.
- Developed strategies for increasing sales and improving customer service.
- Resolved customer complaints in an efficient manner while ensuring customer satisfaction.
- Maintained cleanliness standards throughout the store by delegating tasks to staff members.
- Oversaw all aspects of merchandising within the store including product placement and display design.
Associate
Nantucket Dreamland Foundation
Nantucket, MA
01.2017 - 08.2019
- Cash Handling
- Retail
- Problem Solving
- Responsible Service of Alcohol
- Customer Service
- Event Management
- Bartending
- Merchandising
- Deposits
Education
Bachelor of Science - Psychology
Lynn University
Boca Raton05.2024
Skills
- Customer Service
- Driven
- Clear Communication Skills
- Advanced with using computers/POS systems
- Patient
- Strong leadership
Additional Information - References
- Alicia Carney, Executive Director of Nantucket Dreamland Foundation, 508-332-4822, Alicia@nantucketdreamland.org
- Katie McaVeety, Special Events and Production Coordinator, 508-292-5134, Katie@nantucketdreamland.org
- Triston Brown, 508-901-0000
Timeline
Retail Manager
The Green Lady Dispensary
04.2022 - Current
Associate
Nantucket Dreamland Foundation
01.2017 - 08.2019
Bachelor of Science - Psychology
Lynn University
Similar Profiles
Elisabeth SkowronElisabeth Skowron
Budtender/Content Creator at Green Rose DispensaryBudtender/Content Creator at Green Rose Dispensary
Kevin BAEZKevin BAEZ
BUDTENDER at Zaza Green DispensaryBUDTENDER at Zaza Green Dispensary
Ashley ColeAshley Cole
Cannabis Retail Specialist at Green Valley DispensaryCannabis Retail Specialist at Green Valley Dispensary
Luke StringerLuke Stringer
Mooring Manager at Nantucket MooringsMooring Manager at Nantucket Moorings
Luke ClarkeLuke Clarke
Team Leader at Strong Wings Adventure CampTeam Leader at Strong Wings Adventure Camp