Kathryn Gabrielle
Columbia,SC
Summary
Dedicated District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout the area. Excellent record of success driving improvements and elevating public profile for the brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.
Overview
14
14
years of professional experience
Work History
District Manager
Murphy Usa Inc.
El Dorado, Arkansas
03.2020 - 07.2026
- Directed store operations across Murphy USA locations, enforcing company standards and compliance.
- Coached store managers on hiring, training, and daily performance expectations.
- Reviewed sales trends and labor plans to optimize district staffing and align resources with business needs.
- Conducted store audits to monitor safety, cash handling, and merchandising.
- Communicated company goals and policy changes to store leadership teams.
- Resolved customer service and operational issues with store managers.
- Coordinated maintenance requests, inventory controls, and asset protection activities.
- Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
- Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
- Developed strategic plans to enhance sales performance and streamline operations across district stores.
- Worked with direct reports to develop and implement action plans, improving operating results.
- Facilitated monthly target achievement for all stores through consistent guidance and support.
- Analyzed financial data for each store to pinpoint opportunities for growth and drive district-wide improvements.
- Identified and developed top talent to promote performance-oriented culture.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Interviewed prospective employees and provided input to HR on hiring decisions.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
Store Manager
Murphy Usa Inc.
Cookeville, Tennessee
10.2012 - 03.2020
- Directed store operations across Murphy USA locations, enforcing company standards and compliance.
- Managed daily convenience store operations at Murphy USA fuel locations.
- Coached store managers on hiring, training, and daily performance expectations.
- Reviewed sales trends and labor plans to guide district staffing decisions.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Trained staff on customer service and store procedures.
- Supervised cashier schedules, breaks, and front-end coverage.
- Monitored cash drawers, deposits, and register accuracy.
- Controlled inventory, ordering, and merchandise stocking on sales floor.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Resolved customer concerns with prompt, professional service.
- Maintained clean, organized sales areas and restroom facilities.
- Recruited, trained and supervised new employees.
- Created weekly work schedules for store personnel.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Enforced safety, security, and fuel station compliance standards.
- Ensured compliance with safety regulations and company policies.
Education
Swansea High School
Swansea, SCSkills
- District operations
- Retail operations
- Store management
- Multi-unit management
- Sales analysis
- Labor planning
- Inventory control
- Compliance auditing
- Goal setting and performance metrics
- Recruiting and hiring
- Leadership coaching
- Problem solving
- Effective communication
- Conflict resolution
- Team collaboration
- Leadership
Timeline
District Manager
Murphy Usa Inc.
03.2020 - 07.2026
Store Manager
Murphy Usa Inc.
10.2012 - 03.2020
Swansea High School