Denise Williams
Blue Springs,Missouri
Summary
District manager with experience leading store teams across multiple locations, analyzing sales trends, and driving execution of business plans. Partners with managers on staffing, performance, budgeting, inventory, and asset protection to improve efficiency and support district growth.
Overview
1
1
Certification
21
21
years of professional experience
Work History
District Manager
Dollar General
Blue Springs, MO
01.2025 - Current
- Oversaw daily operations of multiple Dollar General stores across the district.
- Provided leadership guidance to store managers on how best to run their respective stores while meeting the company's mission and values.
- Coached store managers on staffing, scheduling, and labor control to enhance operational efficiency.
- Analyzed sales data from all stores within the district to identify trends and opportunities for improvement.
- Planned and executed company objectives to align store performance with organizational goals.
- Ensure stores are using company tools and resources to maximize results within stores.
- Demonstrate strong interpersonal and leadership skills including willingness and consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations.
- Results driven leadership including ability to develop a team in our mission of serving others.
- Ability to produce results in managing inventory, budgeting payroll, and communicating clear expectations.
- Protected company assets through loss prevention strategies and expense management practices.
- Managed multiple tasks in a fast-paced work environment while remaining flexible and adapting to changing circumstances.
- Communicate divisional and regional priorities to store teams.
District Leader
CVS Pharmacy
Blue Springs, MO
01.2023 - 12.2024
- Develops and executes district business plans and strategies to deliver on all financial measures
- Collaborated with peer district leaders to identify growth opportunities and implement strategic initiatives, enhancing district performance.
- Managed overall retail store operations in 26 Front Stores with 26 direct reports.
- Communicated district plans and resolved store-related issues to ensure operational efficiency.
- Mentored and developed future district leadership talent to strengthen succession planning.
- Accountable for district succession plans and development
- Implemented new programs effectively.
- Reviewed staffing plans, schedules, and labor needs with store leadership.
- Enforced safety, loss prevention, and regulatory compliance throughout district stores.
- Directed and coordinated district operations, including sales, marketing, customer service, finance, personnel management and administrative functions.
District Leader Emerging Leader
CVS Pharmacy
Blue Springs, MO
08.2022 - 12.2022
- Still completing all responsibilities as District Support Store Manager/Training Store Manager and covering for
current District Leader when needed.
- Collaborated with District Leader to develop strategies for district expansion. with current District Leader to strategize ways to grow our district.
- Established connections with District Leaders to enhance knowledge sharing across the region. with other District Leaders to gain experience across the region.
District Support Store Manager/Training Store Manager
CVS Pharmacy
Blue Springs, MO
06.2019 - 12.2022
- Managed all functions of my front location including:
- Assisted with training new and current Store Managers within my district (16 stores).
- Hired and trained employees for my district (16 stores).
- Oversaw employee management activities, including scheduling, performance reviews, and compensation cycles.
- Implemented financial controls for accurate record-keeping and compliance.
- Executed cash handling procedures to reduce discrepancies and streamline reporting.
- Profit and loss control breakdown and evaluation
- Managed vendor deliveries to maintain inventory levels. and checking them in
- Inventory reconciliation
Lead Pharmacy Technician
CVS Pharmacy
Blue Springs, MO
10.2005 - 06.2019
- Accurate prescription filling supported safe patient service and inventory control.
- Processed prescriptions and kept inventory organized.
- Communicated with doctors regarding refill requests and contacted patients for follow-up.
- Timely outreach to doctors and patients kept refill requests moving forward.
- Submitted billing to insurance companies and discount card programs, and followed up on billing issues.
- Ensured clean billing for insurance and discount card plans, facilitating prompt resolution of inquiries.
- Supported hiring and training across the 16-store district, enhancing team capabilities.
- Hiring and training support across 16-store district strengthened district staffing.
- Organized team schedules to enhance efficiency and task completion. and motivated team to consistently complete daily tasks.
Education
High School Diploma -
Fort Osage High School
Independence, MO05-2006
Skills
- District operations
- Retail leadership
- Operational audits
- Payroll management
- Payroll control
- Inventory optimization
- Budget administration
- Strategic planning
- Performance reviews
- Scheduling
- Staff training
- Team development
- Talent acquisition
- Loss prevention
- Problem solving
- Coaching
- Team leadership
- Team collaboration
- Conflict resolution
- Relationship building
- Supplier relations
- Sales promotions
- Project planning
- Business administration
- Project planning
Certification
Pharmacy Technician Certification Board, 03/2008, 430101080259554, 06/2026, Missouri Board of Pharmacy (Pharmacy Technician), 10/2005, 2005040124, 05/2026
Timeline
District Manager
Dollar General
01.2025 - Current
District Leader
CVS Pharmacy
01.2023 - 12.2024
District Leader Emerging Leader
CVS Pharmacy
08.2022 - 12.2022
District Support Store Manager/Training Store Manager
CVS Pharmacy
06.2019 - 12.2022
Lead Pharmacy Technician
CVS Pharmacy
10.2005 - 06.2019
High School Diploma -
Fort Osage High School