Summary
Overview
Work History
Education
Skills
Timeline
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Kathryn Galvez

Colorado Springs,CO

Summary

Professional with experience in customer service leadership, prepared for this role. Skilled in team collaboration, conflict resolution, and driving performance improvement. Strong focus on achieving results and adapting to changing needs. Known for reliability, communication skills, and fostering positive team environment.

Overview

9
9
years of professional experience

Work History

Medical Administration Specialist

Colorado Springs Urology Associates
10.2022 - 07.2024
  • Coordinated patient scheduling and appointment reminders to enhance operational efficiency.
  • Managed medical records with attention to detail, ensuring compliance with HIPAA regulations.
  • Trained new staff on administrative protocols and software usage to ensure consistency in operations.

Assistant Cafe Manager

Life Time Fitness Inc.
12.2018 - 10.2022
  • Assisted in daily operations, ensuring smooth workflow and customer satisfaction.
  • Collaborated with team to maintain inventory levels and manage stock orders efficiently.
  • Provided training and support to new staff members, enhancing team performance.

Deli Clerk

King Soopers
08.2017 - 12.2018
  • Operated slicers and scales to prepare deli products efficiently.
  • Assisted customers with product selection and meal suggestions to enhance service experience.
  • Maintained cleanliness and organization of the deli area, ensuring compliance with food safety standards.
  • Monitored inventory levels, restocked supplies, and minimized waste through effective management practices.

Lead Server

Liberty Heights Retirement Community
02.2015 - 08.2016
  • Supervised dining room operations to ensure exceptional service quality and resident satisfaction.
  • Trained and mentored new staff on service protocols and community standards.
  • Coordinated meal service schedules, optimizing workflow during peak dining hours.
  • Developed and implemented training programs to enhance team performance and efficiency.

Education

High School Diploma -

Sand Creek
Colorado Springs
05-2009

Skills

  • Critical thinking
  • HIPAA compliance
  • Electronic health records
  • Office administration

Timeline

Medical Administration Specialist

Colorado Springs Urology Associates
10.2022 - 07.2024

Assistant Cafe Manager

Life Time Fitness Inc.
12.2018 - 10.2022

Deli Clerk

King Soopers
08.2017 - 12.2018

Lead Server

Liberty Heights Retirement Community
02.2015 - 08.2016

High School Diploma -

Sand Creek
Kathryn Galvez