Kathryn Green
Springville
Summary
Organized Administrative Office Specialist known for high productivity and efficient task completion. Specialize in effective communication, time management, and data entry, ensuring smooth office operations. Excel at problem-solving, adaptability, and teamwork to navigate office challenges successfully. Commitment to continuous improvement and knowledge in latest administrative technologies drive excellence in supporting organizational goals.
Overview
15
15
years of professional experience
Work History
Clinical Administrative Office Specialist
UAHSF
Birmingham
09.2018 - Current
- Provides clinical administrative support for four of our clinical doctors, and three of our nurse practitioners.
- Coordinates internal and external referrals.
- Preps daily clinic schedules for providers and obtains outside records.
- Coordinates outside lab appointments.
- Coordinates diagnostic testing and outpatient procedures.
- Handles incoming calls and direct callers to appropriate department or employee.
- Mail patients' result letters to them.
- Communicates with patients via the patient portal.
- Create new medical record numbers in EMMI
- Manages providers, clinic closures, opening clinics, rescheduling patients, and overbooking.
- Assist in the interview of administrative applicants.
- Provides onboarding and training for the new administrative staff joining our department.
- Creates spreadsheets in Microsoft Excel for record-keeping and reporting.
- Handles incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Provides administrative support to my providers, including scheduling meetings, and managing calendars.
- Scan external records in the patient's chart.
- Communicates with the referring office by sending them the complete clinic note, procedures notes, pathology reports and any additional testing.
Patient Encounter Specialist
UAHSF
Birmingham
04.2013 - 09.2018
- Managed daily office operations, including scheduling appointments and managing incoming calls.
- Greeted patients as they checked in for their appointment.
- Verified demographics with patients.
- Obtained prior authorization for radiology studies.
- Assisted with patient requests and answered any questions to improve satisfaction.
- Collected copays.
- Scheduled follow-up appointments at the check-out desk.
- Ordered office supplies for supply closet inventory.
- Organized and maintained office supplies, equipment, and records.
Front Office Secretary
The Law Office of Traci Vella
Homewood
06.2010 - 03.2013
- Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
- Distributed mail and packages in a timely manner according to company policies.
- Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
- Maintained attorney calendars by keeping track of appointments, meetings and conferences.
- Checked office supplies stock and placed orders to maintain levels.
- Coordinated and scheduled meetings and telephone conferences.
- Organized and maintained law libraries, documents and case files.
- Photocopied all correspondence, documents and other printed materials.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Education
High School Diploma -
Clay Chalkville High School
Clay, Alabama 05-2010
Some College (No Degree) -
Jefferson State Community College
Centerpoint, Alabama Skills
- Patient scheduling
- Medical record management
- Referral coordination
- Diagnostic testing coordination
- Microsoft Excel
- Electronic medical records
- Kronos
- Microsoft Word
- Calendar management
- Onboarding support
- Attention to detail
- Indigo Software
- Powerchart Software
- iSITE PACS Software
- EMMI
Timeline
Clinical Administrative Office Specialist
UAHSF
09.2018 - Current
Patient Encounter Specialist
UAHSF
04.2013 - 09.2018
Front Office Secretary
The Law Office of Traci Vella
06.2010 - 03.2013
High School Diploma -
Clay Chalkville High School
Some College (No Degree) -
Jefferson State Community College
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