Kathryn Guerrero
Houston,TX
Summary
Dynamic manager excelling in team leadership and customer service. Successfully enhanced employee performance through effective mentoring and cross-training, fostering a productive environment. Skilled in time management and marketing, consistently delivering exceptional service while maintaining operational efficiency.
Overview
6
6
years of professional experience
Work History
Manager
Chili's Bar and Grill
Humble, TX
02.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
Server
Olive Garden
New Caney, TX
01.2020 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle all forms of payment.
Education
Harlingen High School
Harlingen, TXSkills
- Customer service
- Team leadership
- Time management
- Shift scheduling
- Marketing
Timeline
Manager
Chili's Bar and Grill
02.2021 - Current
Server
Olive Garden
01.2020 - 03.2021
Harlingen High School