Kathryn Heitz

• Provide direct crisis support to clients experiencing domestic abuse, neglect, suicidal ideation, and homelessness, with focus on disabled and vulnerable populations.
• Experienced Team Leader of National MS Society's National Crisis Team with expertise and proficient knowledge of domestic violence.
• Serve as clinical subject matter expert and provide comprehensive consults for team and support on domestic abuse and child-adult abuse and neglect.
• Provide consultations to navigators, caseworkers, and staff regarding families experiencing intimate partner violence.
• Create personalized, practical safety plans for survivors, children, and pets to enhance safety while experiencing domestic abuse, preparing to leave, or after leaving abusive situations.
• Conduct training, build rapport, and work collaboratively with large teams and outside agencies.
• Provide professional, culturally competent crisis intervention to survivors of intimate partner violence and train nationally regarding clinical needs assessments, determining clinical intervention, and utilizing treatment strategies.
• Provide direct crisis support to clients experiencing domestic abuse, neglect, and suicidal ideations with focus on vulnerable populations.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Proved successful working within tight deadlines and a fast-paced environment.
• Proven ability to develop and implement creative solutions to complex problems.

• • Enhanced client well-being by utilizing evidence-based therapeutic approaches in individual and group sessions.
  • Developed personalized treatment plans to address each client's specific needs, leading to improved mental health outcomes.
  • Led therapeutic process groups focused on grief, self-esteem, and anger management, facilitating peer support and personal growth among participants.
  • Worked with interdisciplinary treatment team to develop treatment plans.
  • Guided client's development of skills and cognitive behavioral therapy techniques.
  • Counseled individuals, groups, or families to help understand problems, deal with crisis situations, and develop realistic action plans.
  • Compiled detailed client histories using intake forms, interviews, and assessments to build complete picture for determining optimal therapeutic approaches.
  • Evaluated client progress regularly, adjusting treatment plans based on changing needs or circumstances.
  • Provided crisis intervention services when needed, effectively addressing acute emotional distress and preventing harm to self or others.
  • Conducted thorough assessments of clients’ psychological functioning, identifying areas for targeted therapeutic interventions.
  • Continuously updated knowledge of emerging research and best practices in psychotherapy, ensuring delivery of cutting-edge care to clients.
  • Documented client progress in confidential files.
  • Maintained and updated patient records, changes in service plans, and treatment reports.
  • Performed client assessments and developed treatment plans.
  • Assisted clients to better understand roles as parents, focusing on developing skills to nurture and guide children.

• Probationers received guidance and support in securing employment, housing, and other essential resources for successful reintegration into society.
  • Improved community safety through proactive risk assessment and management of high-risk offenders.
  • Served as liaison between courts, social service agencies, victims, witnesses, families of offenders, and community organizations to streamline the probation process.
  • Conducted thorough pre-sentence investigations and prepared detailed reports for courts, aiding informed decision-making.
  • Promoted culture of accountability among probationers by setting clear expectations for behavior and promptly addressing violations when necessary.
  • Facilitated positive behavior change by delivering evidence-based intervention programs to probationers.
  • Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
  • Ensured compliance with court-ordered sanctions by closely monitoring probationers' adherence to conditions of release.
  • Interpreted legal concepts and issues to complete and close out cases.
  • Maintained compliance with all legal statutes, policies, and procedures.
  • Referred felony and misdemeanor offenders to necessary community resources.
  • Coordinated and worked closely with law enforcement, social service agencies, and mental health providers
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.