Kathryn Magnotta
Poughkeepsie,NY
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
8
8
years of professional experience
Work History
Billing Department, Patient Care
Center For Physical Therapy & Sports Medicine
10.2016 - 10.2024
- Assisted patients in filling out check-in and payment paperwork.
- Filed and maintained patient records in accordance with HIPAA regulations.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Processed payments using cash and credit cards, maintaining accurate records of transactions.
- Balanced deposits and credit card payments each day.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Built and maintained positive working relationships with patients and staff.
- Verified insurance eligibility and coverage for patients.
- Handled customer service inquiries in person, via telephone and through email.
Education
Bachelor of Arts - Education & History
Mount St. Mary
Newbugh, NYSkills
- Customer Service
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Call center experience
- Money handling abilities
- Payment Processing
- Professional telephone demeanor
- Scheduling
Timeline
Billing Department, Patient Care
Center For Physical Therapy & Sports Medicine
10.2016 - 10.2024
Bachelor of Arts - Education & History
Mount St. Mary
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