Kathryn Mathews
Meredith,NH
Summary
Results-driven project and client services professional with over a decade of experience in creative traffic management, hospitality, and event coordination. Demonstrates ability to lead cross-functional teams, optimize workflows, and ensure timely delivery of high-impact marketing and client-facing initiatives. Detail-oriented with exception communication and project management skills. Proven ability to handle multiple tasks effectively in fast-pace environments
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lead Traffic, Creative Services
ThermoFisher Scientific – Life Sciences Group
07.2022 - Current
- Oversee day-to-day processes for creative marketing delivery, averaging 80 projects/month, ensuring on-time execution across a large portfolio of initiatives.
- Manage direct reports and cross-functional teams across daily operational
- Collaborate with key stakeholders to streamline processes, reports and dashboards to improve day-to-day operations
- Manage monthly and quarterly billing for the entire Traffic Team, adhering to accounting best practices and budgetary requirements.
- Deliver clear, actionable feedback to cross-functional team members to improve quality and efficiency.
- Point person for traffic team during One Workfront implementation- gathered feedback and issues, communicated priorities, worked with admins to implement updates, communicated and trained traffic on updates.
- Proven ability to learn quickly and adapt to new situations.
Traffic Scheduler - Creative Services
ThermoFisher Scientific
12.2020 - 07.2022
- Converted new project requests into executable timelines and resource assignments based on scope and availability. All projects converted with in 24 hours of request.
- Maintained billing reports for all projects, aligning with financial goals.
- Served as subject matter expert for team processes; trained and onboarded new hires
- Prioritized workflow based on project urgency and ensured timely delivery through clear communication.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
Part-Time Conference Services Manager (Remote)
Royal Sonesta Hotel Boston – Cambridge, MA
10.2018 - 04.2020
- Managed over 180 room-only programs annually, including VIP coordination and guest logistics.
- Created detailed internal event orders and managed billing processes.
Task Force Conference Services Manager
Royal Sonesta Hotel Boston – Cambridge, MA
02.2019 - 05.2019
- Coordinated all event logistics including F&B, floor plans, AV needs, and third-party vendors.
- Supervised on-site event execution and maintained client satisfaction.
Closings and Documentation Agent
Denison Yacht Sales – Dania Beach, FL
06.2016 - 05.2018
- Prepared all legal documents for vessel sales and conducted lien searches.
- Managed registration and documentation processes with state and federal authorities.
- Assisted in marketing initiatives and client relationship outreach.
Broker Assistant & Event Planner
Denison Yacht Sales – Dania Beach, FL
03.2015 - 06.2016
- Created vessel listings and managed purchase agreements.
- Organized large-scale client events and served as brand ambassador at major boat shows.
Senior Catering Sales Manager
Trump International Beach Resort – Sunny Isles, FL
07.2014 - 03.2015
- Oversaw all social market events including weddings and milestone celebrations.
- Partnered with internal departments and vendors to ensure seamless event execution.
Catering Sales Manager
Royal Sonesta Hotel – Cambridge, MA
03.2010 - 05.2014
- Managed full cycle of event coordination from inquiry through execution for large-scale events.
Corporate Sales & Meeting Manager
Royal Sonesta Hotel – Cambridge, MA
11.2008 - 03.2010
- Managed short-term meeting market and conducted client site visits.
Various Roles
Mystic Marriott Hotel & Spa – Groton, CT
06.2006 - 10.2008
- Held positions including Guest Service Agent, Sales Assistant, Executive Meeting Manager, and Catering Sales Manager.
Various Roles
Mystic Marriott Hotel & Spa
06.2006 - 10.2008
- Company Overview: Groton, CT
- Held positions including Guest Service Agent, Sales Assistant, Executive Meeting Manager, and Catering Sales Manager.
- Groton, CT
Education
Bachelor of Science - Industrial and Organizational Psychology
Eastern Connecticut State University
Willimantic, CT05.2006
Skills
- Creative Project Management
- Traffic Flow Optimization
- Client Relationship Management
- Budgeting & Billing
- Team Training & Development
- Workflow & Process Improvement
- Adobe Workfront Systems & Reporting
- Proficient in Microsoft Office Suite
- Event Planning & Execution
Certification
- Master Connections Sales Productivity Training, 2013
- PSS Training: Professional Selling Skills, 2008
- Marriott Certified Wedding Planner, 2008
Recognition
- Group Marketing Recognition Award, 2021
- 100% Client Satisfaction Survey Ratings
- Sales & Marketing '100% Achiever of the Year' Award, 2013
- Manager of the Month Nominee, 2012
- Associate of the Month, 2006
Timeline
Lead Traffic, Creative Services
ThermoFisher Scientific – Life Sciences Group
07.2022 - Current
Traffic Scheduler - Creative Services
ThermoFisher Scientific
12.2020 - 07.2022
Task Force Conference Services Manager
Royal Sonesta Hotel Boston – Cambridge, MA
02.2019 - 05.2019
Part-Time Conference Services Manager (Remote)
Royal Sonesta Hotel Boston – Cambridge, MA
10.2018 - 04.2020
Closings and Documentation Agent
Denison Yacht Sales – Dania Beach, FL
06.2016 - 05.2018
Broker Assistant & Event Planner
Denison Yacht Sales – Dania Beach, FL
03.2015 - 06.2016
Senior Catering Sales Manager
Trump International Beach Resort – Sunny Isles, FL
07.2014 - 03.2015
Catering Sales Manager
Royal Sonesta Hotel – Cambridge, MA
03.2010 - 05.2014
Corporate Sales & Meeting Manager
Royal Sonesta Hotel – Cambridge, MA
11.2008 - 03.2010
Various Roles
Mystic Marriott Hotel & Spa – Groton, CT
06.2006 - 10.2008
Various Roles
Mystic Marriott Hotel & Spa
06.2006 - 10.2008
Bachelor of Science - Industrial and Organizational Psychology
Eastern Connecticut State University
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