Cashier
KATHRYN MATTESON
Price Chopper
wells,VT
25
years of professional experience
Front-end retail professional directing cash handling, checkout flow, and customer service in a high-volume store setting. Supports smooth 6+ lane coverage per shift by resolving register issues, guiding shoppers, and keeping the front end moving through busy periods. Brings the service mindset and store-floor awareness needed for Front End Lead work.
Work History
Assistant Team Lead Customer Service
5 Years- Supported front end supervision by coordinating daily register coverage, customer flow, and service priorities.
- Delivered friendly customer assistance while resolving pricing questions and guiding shoppers to products.
- Verified shelf prices and corrected discrepancies to support accurate checkout and reduce customer confusion.
- Trained new cashiers on register procedures, customer interaction, and store service standards.
Cashier
7 Years 6 Months- Assist [number] customer interactions daily by greeting shoppers, answering questions, and providing clear direction.
- Guide customers to the right items by building strong product knowledge and offering helpful recommendations.
- Return non-purchased items to shelves and support merchandising tasks to keep the front end organized.
- Bag and package customer orders carefully to maintain fast, friendly checkout service.
Full time Seafood Teammate
17 Years 8 Months- Restocked seafood merchandise and rotated product to keep cases organized, fresh-looking, and ready for sale.
- Demonstrated seafood items and explained features to help customers choose products with confidence.
- Monitored the sales floor for security risks and active theft to support loss prevention efforts.
- Completed paperwork, routine tasks, and incoming order checks before shift end to keep operations moving smoothly.
Education
High School Diploma
- Ranked 10th out of 100 students.
- National Honor Society Member
- Regents Diploma
Skills
Customer service
Product recommendations
Price verification
Cash handling
Inventory control
Merchandise restocking
Retail operations
Loss prevention
Merchandise ordering
Front end supervision
Planogram compliance
Shrink reporting
Merchandise displays
Department resets
Shelf organization
Stock rotation
Team coordination
Schedule coordination
Performance coaching
Cash drawer balancing
Void and refund processing
EBT processing
WIC processing
Point of sale systems
Accomplishments
Ranked 10th out of 100 students.
EDUCATION
National Honor Society Member
Timeline
Assistant Team Lead Customer Service
Northeast Shared Services Price Chopper
11.2021 - CurrentRead More
Cashier
Price Chopper
05.2019 - CurrentRead More
Full time Seafood Teammate
Price Chopper
09.2001 - 05.2019Read More
Granville Central School
High School Diploma
Read More