Kathryn McCullough
Huntington
Summary
Results-driven Branch Manager with expertise in operational efficiency and strategic planning. Proven ability to enhance team collaboration and drive growth through effective problem-solving and financial oversight. Skilled in customer service and adaptable to changing business needs, consistently achieving performance targets.
Overview
11
11
years of professional experience
Work History
Airport Branch Manager
Enterprise Mobility
03.2020 - 09.2025
- Led branch operations to enhance customer satisfaction and service efficiency.
- Developed training programs to improve staff performance and operational consistency.
- Fostered team collaboration through effective communication and conflict resolution strategies.
- Cultivated relationships with key clients, enhancing loyalty and repeat business opportunities.
Multi Store Manager
Payless Shoe Source
08.2014 - 06.2019
- Enhanced operational efficiency across multiple store locations by ensuring compliance.
- Drove employee development through regular performance evaluations and constructive feedback.
- Boosted sales opportunities by implementing effective visual merchandising best practices.
- Guided staff in customer assistance by maintaining extensive product knowledge.
Education
Bachelor of Science - Public Health
Marshall University
Huntington, West Virginia, WV05-2016
Skills
- Customer service
- Excellent time management skills
- Coaching and mentoring
- Team supervision
- Sales expertise
- Business planning
Timeline
Airport Branch Manager
Enterprise Mobility
03.2020 - 09.2025
Multi Store Manager
Payless Shoe Source
08.2014 - 06.2019
Bachelor of Science - Public Health
Marshall University