Kathryn McNeil
Colville,WA
Summary
Motivated and energetic professional seeking to contribute to a dynamic work environment where collaboration, creativity, and diverse perspectives drive success. Eager to bring a positive presence, strong work ethic, and adaptable mindset to a team that values innovation and inclusivity.
Overview
12
12
years of professional experience
Work History
Barista
DayDrinkers
Colville, WA
02.2026 - Current
- Crafting high-quality espresso beverages, ensuring consistency in taste and presentation.
- Managing inventory levels, reducing waste through effective stock rotation practices.
- Fostering positive relationships with regular customers, enhancing loyalty and repeat business.
- Maintaining a clean and organized workspace for optimal productivity and safety.
- Promoting a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Account Manager
Rumley Insurance Agency, PLLC
Colville, WA
06.2022 - 01.2026
- Managed sensitive client information with strict confidentiality, ensuring accurate records and compliance with privacy standards.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Ensured accuracy of insurance claims submissions through diligent verification of patient insurance details before submission.
- Efficiently managed incoming phone calls, addressing inquiries from patients, pharmacies, insurance companies.
Barista
Jamin' Java
Colville, WA
09.2021 - 06.2022
- Provided fast, friendly service to numerous customers daily, ensuring accuracy in orders and payments.
- Collaborated with a 5-person team in a high-paced environment, strengthening teamwork and communication skills.
Cashier
Chuck E. Cheese
Spokane Valley, WA
11.2014 - 02.2016
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
Associate of Arts -
SCC
08.2024
High School Diploma - undefined
Colville High School
06.2012
Skills
- Team collaboration
- Communication
- Appointment scheduling
- Calendar management
- Customer service and client relations
- Data entry and confidential record management
- Cash handling, point-of-sale systems
- Keyboarding
- Problem-solving
Timeline
Barista
DayDrinkers
02.2026 - Current
Account Manager
Rumley Insurance Agency, PLLC
06.2022 - 01.2026
Barista
Jamin' Java
09.2021 - 06.2022
Cashier
Chuck E. Cheese
11.2014 - 02.2016
High School Diploma - undefined
Colville High School
Associate of Arts -
SCC