Kathryn Miller
Genoa,OH
Summary
Motivated professional with several years of experience offering office support in industry. Energetic and reputable individual possessing strong work ethic, professional demeanor and superb initiative. Exceptional customer service and decision-making skills.
Overview
13
13
years of professional experience
Work History
Office Administrative Assistant
JBI Corporation
Genoa, Ohio
09.2023 - Current
- Assisted with payroll preparation and entered data into cumulative payroll document.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Organized and maintained filing systems, both paper and electronic.
- Directed customer inquiries to appropriate department personnel.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Maintained inventory of office supplies and placed orders when necessary.
Administrative Assistant
Bock, Korsnack, and Hinds
Maumee, Ohio
04.2023 - 09.2023
- Performed detailed record-keeping for all tax files and documentation for future reference.
- Reviewed financial records, such as income statements and documentation of expenditures, to determine forms needed to prepare returns.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Opened, sorted and routed incoming mail and prepared outgoing mail.
Office Manager
PROTEC Termite and Pest Control
Toledo, OH
04.2021 - 09.2021
- Responsible for billing and payment processing
- Process payroll, taxes, and deductions
- Enter customer information and schedule treatments
- Create quotes and answer questions for potential customers
- Answer, screen, and redirect calls as needed
Office Assistant
JBI Corporation
Genoa, OH
10.2014 - 06.2020
- Managed incoming customer inquiries regarding pricing and order status.
- Responsible for high volume data entry of information sent to customers.
- Maintained accurate payment records for company rental properties.
- Responsible for scheduling deliveries to customers using LTL or FedEx.
- General administrative duties including; greeting customers, dispersing incoming mail, and opening the office daily.
Receptionist
Howard Hanna
Port Clinton, Ohio
05.2013 - 09.2013
- Responsible for ensuring that the appropriate documents are prepared daily for all agents.
- Answered incoming calls regarding listing details, the status of listings, and listing agent details.
- Assisted 35 real estate agents by screening all visitors and directing them to the appropriate agent or office.
Receptionist
Port Clinton Chamber of Commerce
Port Clinton, OH
02.2012 - 08.2012
- Conducted cold calls to vendors, securing business for local events.
- Updated daily log book with information about visitors entering the premises.
- Collected payments from vendors while maintaining accurate records of agreements.
- Responded to general inquiries from walk-in customers to provide assistance.
Education
Medical Office Specialist - Medical Administation
Ohio Business College
Sandusky, OH01.2011
High School Diploma -
Fremont Ross High School
Fremont, OH01.2002
Skills
- Payroll administration
- Data entry and record keeping
- Microsoft Excel proficiency
- Customer service excellence
- Attention to detail
- Time management
Timeline
Office Administrative Assistant
JBI Corporation
09.2023 - Current
Administrative Assistant
Bock, Korsnack, and Hinds
04.2023 - 09.2023
Office Manager
PROTEC Termite and Pest Control
04.2021 - 09.2021
Office Assistant
JBI Corporation
10.2014 - 06.2020
Receptionist
Howard Hanna
05.2013 - 09.2013
Receptionist
Port Clinton Chamber of Commerce
02.2012 - 08.2012
Medical Office Specialist - Medical Administation
Ohio Business College
High School Diploma -
Fremont Ross High School