Kathryn Miller
Crystal Beach
Summary
Developed strong customer service and multitasking skills in high-paced restaurant environment. Demonstrates ability to manage multiple responsibilities while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Server
Sno Cones
04.2024 - 08.2025
- Provided exceptional customer service, ensuring a positive experience for all patrons.
- Efficiently took and processed orders.
- Maintained cleanliness and organization in serving areas.
- Assisted in training new staff on menu knowledge and service protocols.
- Managed cash handling procedures accurately during peak hours.
Hostess/Table Busser
Stingaree Restaurant & Marina
09.2023 - 02.2024
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservations and waitlists to optimize seating efficiency.
- Collaborated with servers and kitchen staff to enhance guest experiences.
- Assisted in training new team members on operational procedures.
- Maintained cleanliness and organization of front-of-house areas.
- Answered phone calls to take orders, give information and document reservations.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Hostess/Table Busser
Tia Juanitas
02.2023 - 05.2023
- Handled customer inquiries and concerns with professionalism and care.
- Monitored dining area flow to ensure timely service delivery.
- Implemented feedback mechanisms to improve guest satisfaction levels.
- Answered customer questions about hours, seating, and menu information.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Rearranged tables and chairs for large parties and retrieved high chairs for children.
Education
No Degree - Health And Wellness
Galveston College
Galveston, TX05-2027
High School Diploma -
High Island ISD
High Island, TX05-2025
Skills
- Professional appearance
- Safe food handling
- Cleanliness standards
- Customer service
- Problem-solving
- Calm demeanor
- Positive guest interactions
Certification
TABC, Food Handlers
Languages
English
Native or Bilingual
Timeline
Server
Sno Cones
04.2024 - 08.2025
Hostess/Table Busser
Stingaree Restaurant & Marina
09.2023 - 02.2024
Hostess/Table Busser
Tia Juanitas
02.2023 - 05.2023
No Degree - Health And Wellness
Galveston College
High School Diploma -
High Island ISD