Results oriented Sr. HR Leader with a proven history of building and executing strategies that align with business goals and deliver measurable organizational outcomes.
Adept at problem resolution and implementing innovative solutions that enhance operational effectiveness. Known for strong communication and leadership skills with a focus on facilitating a productive and positive culture
Overview
23
23
years of professional experience
1
1
Certification
Work History
Director, Human Resources Services
Texas A&M University - Texarkana
09.2023 - Current
As the Director of HR Services, I work to strategically align HR initiatives with overarching business objectives, leveraging metrics and data to inform decision-making
Collaborating closely with university deans, division heads and managers, I deliver innovative employee recruiting and retention strategies, emphasizing performance and career development
I lead HR Employee Relations, driving conflict resolution, grievance handling, and Title IX investigations, ensuring compliance with A&M System policies and legal requirements
I also develop and deliver a wide range of professional development and training programs designed to educate and empower faculty and staff toward achieving organizational and career objectives
As an integral member of the campus leadership team, I actively participate in university-wide initiatives and project teams, serving as a trusted HR subject matter expert on compensation, benefits, staffing, and employee relations
Partner with campus leadership to deliver forward-thinking solutions focused on best practices, benchmarking and research, and provide expert guidance and interpretation of university policies to administrators, supervisors, faculty and staff encompassing employment law, conflict resolution, complaints and appeals
Instructor, School of Professional Education and Community Engagement – SHRM Preparation for CP/SCP Certification
Texas A&M University - Texarkana
09.2024 - 12.2024
As an experienced SHRM Senior Certified Professional (SHRM SCP), I instructed students over a 12-week period on the SHRM Body of Applied Skills and Knowledge curriculum to help them prepare for the SHRM CP/SHRM SCP Certification Exam.
Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques leading to successful testing outcomes.
Director, Office of Diversity, Equity, Inclusion and Belonging
Texas A&M University
06.2022 - 09.2023
Served as the inaugural Director of the Office of Diversity, Equity, Inclusion, and Belonging leading campus wide initiatives for faculty, staff and students supporting multicultural education, inclusion, and the principles that support a welcoming, fair and equitable campus environment for all
Senior Director, Institutional Marketing and Communications - Plan Sponsor Communication and Education
TIAA Financial Services
11.2012 - 11.2020
In concurrent roles leading Plan Sponsor Communication and Education and as the DEI Program Manager in Institutional Marketing, I led a team of six associates for the development, delivery, and measurement of strategic communications and engagement programs for higher education plan sponsors, employee benefit plan advisors and advocacy partners
Educated hiring managers in Institutional Marketing on inclusive recruiting and hiring practices and developed a robust offering of people/leadership development opportunities that address the long-term needs of the business.
Facilitated awareness and business growth by leveraging a mix of channels and programs to drive desired employee behaviors through a strategic offering of events, workshops, webinars, newsletters, campaigns and personalized website experiences
Managed resources to budget
Senior Director, Institutional Marketing – Advocacy Associations, Sponsorships and Events
TIAA Financial Services
09.2008 - 11.2012
Managed the Corporate Events Marketing team and was responsible for planning and executing business sponsorships and advocacy programs for over sixty national, regional, and state industry groups.
Served as the primary relationship manager to leverage key client relationships and create distinctive positioning of our enterprise capabilities with benefit plan sponsors and their employees
Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
Director, Head of Institutional Reporting and Operations
TIAA Financial Services
08.2006 - 09.2008
Managed a diverse team of associates responsible for delivering plan and audit reports to internal and external clients while implementing innovative, on-demand reporting solutions to reduce turnaround times, enhance compliance, and improve the customer experience
Special Assistant to the Chairman
TIAA Financial Services
09.2002 - 08.2006
Selected from over 10,000 employees as the Special Assistant to the Chairman and CEO
Served as a trusted advisor to the Chairman, offering guidance on sensitive matters while maintaining strict confidentiality.
Education
Bachelor of Science - Journalism And Communication
University of North Texas
Denton, TX
Skills
Leadership & Navigation
HR Strategy & Implementation
Stakeholder Engagement
Change Management
Certification
SHRM-SCP - Society for HR Management Senior Certified Professional
CDP - Certified Diversity Professional - Institute for Diversity Certification
CEBS - Certified Employee Benefits Specialist - Wharton School of Business, University of Pennsylvania
RPA - Retirement Plan Associate, International Foundation for Employee Benefit Plans
GBA - Group Benefits Associate, International Foundation for Employee Benefit Plans
Certified Facilitator, TRACOM Social Styles & Versatility Instructor
Affiliations And Service
President, Texarkana International Rotary Club - District 5830
Board Member - Annie T. Doe Memorial Foundation
Chair, Building Our Economic Wealth Initiative Committee, Alpha Kappa Alpha Sorority, Inc.
Board Member, Twin City Multicultural Council
General Member, NE Texas Association of Black School Educators
Member, Texarkana Regional Arts & Humanities Council
Timeline
Instructor, School of Professional Education and Community Engagement – SHRM Preparation for CP/SCP Certification
Texas A&M University - Texarkana
09.2024 - 12.2024
Director, Human Resources Services
Texas A&M University - Texarkana
09.2023 - Current
Director, Office of Diversity, Equity, Inclusion and Belonging
Texas A&M University
06.2022 - 09.2023
Senior Director, Institutional Marketing and Communications - Plan Sponsor Communication and Education
TIAA Financial Services
11.2012 - 11.2020
Senior Director, Institutional Marketing – Advocacy Associations, Sponsorships and Events
TIAA Financial Services
09.2008 - 11.2012
Director, Head of Institutional Reporting and Operations
TIAA Financial Services
08.2006 - 09.2008
Special Assistant to the Chairman
TIAA Financial Services
09.2002 - 08.2006
Bachelor of Science - Journalism And Communication