Summary
Overview
Work History
Education
Skills
References
Timeline

Kathryn Myers

Gulfport,MS

Summary

Accomplished Management professional specializing in creating, launching and operating retail locations. Skilled in leading qualified teams to achieve sales objectives and win customer loyalty. Proven leader with demonstrated success in increasing bottom line performance.

Overview

15
15
years of professional experience

Work History

Overnight Coach

Walmart
Madison, MS
09.2022 - Current
  • Oversaw employee responsibilities to guarantee the timely completion of nightly tasks across the store.
  • Provided guidance for the growth of emerging supervisors
  • Implemented new procedures as needed to improve efficiency or address any issues that arose during overnight shifts.
  • Conducted daily shift meetings to review tasks and goals for the evening.
  • Assessed staffing needs based on volume projections for the night shift.
  • Managed and supervised the night shift staff, ensuring they were following company policies and procedures.

Foods and Consumables Coach

Walmart
Willmar, MN
02.2019 - 05.2021
  • Was responsible for all aspects of assistant manager
  • Responsibilities in Fresh area and also dry grocery
  • Working with over 100 employees to ensure daily tasks are completed
  • Customer service at all levels

Produce Team Lead

Sams Club
Madison, MS
05.2018 - 02.2019
  • Trained new employees on proper food safety handling practices for fresh produce.
  • Conducted regular performance reviews for team members.
  • Implemented new processes or procedures when necessary to increase productivity or efficiency in the department.
  • Ensured that all products were labeled properly with accurate pricing information.
  • Resolved conflicts between team members by listening to both sides of an issue and finding a satisfactory resolution.
  • Resolved customer complaints in a professional manner.

Audit Lead

Sam's Club
Pearl, MS
06.2009 - 05.2018
  • Responsible for Audits of the Club
  • Managed the explanation process for inventory overage and shorts
  • Conducted both internal and external investigations
  • Collaborated with local clubs to conduct annual inventory audits
  • Prepared formal reports summarizing audit results for senior management review.

GM Coach

Walmart
Madison, MS
03.2022
  • Collaborate with team leaders to ensure that all General Merchandise areas in the store are clean, orderly, and well-maintained.
  • Oversees module completion, gun sales, and all other aspects of general merchandise.
  • Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.
  • Established performance standards and objectives for departmental personnel in order to ensure organizational goals were met.

Education

Associate's degree - General Studies

Peirce College, Puyallup, WA
05.1997

Skills

  • Shift Scheduling
  • Hiring and Training
  • Sales Leadership
  • Problem-Solving
  • Coaching and Mentoring
  • Profit and Loss Management

References

References available upon request.

Timeline

Overnight Coach - Walmart
09.2022 - Current
GM Coach - Walmart
03.2022
Foods and Consumables Coach - Walmart
02.2019 - 05.2021
Produce Team Lead - Sams Club
05.2018 - 02.2019
Audit Lead - Sam's Club
06.2009 - 05.2018
Peirce College - Associate's degree, General Studies

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Kathryn Myers