Kathryn Ryan-Greenwood
Glenville,NY
Summary
Creative Communications Director with excellent interpersonal and time management skills. Skilled in project management with proven history of delivering timely communications aligned with marketing objectives. Offering global experience and deep understanding of other cultures.
Overview
13
13
years of professional experience
Work History
Communications Chair
Patriot Hills Of New York
03.2023 - Current
- Wrote content for press releases, website and social media campaigns.
- Oversaw website copy and social media platforms.
- Developed media strategies to support product launches, increase public visibility and drive customer engagement.
- Represented company at multiple public forums and conferences.
- Developed and promoted corporate brand, images and identity to media and public.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
- Created and implemented internal and external communication plans to establish consistent and timely messaging.
- Coordinated and directed public relations activities to align with corporate strategic goals.
Shop Manager
Stewart's Shops Corp
10.2010 - 03.2023
- P&L Analysis
- Managed inventory control, cash control, and store opening and closing procedures. Total gross profit of over $1.3 million in sales annually, for over 13 years!
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Consistent 10-20% sales growth above inflation with weekly year to date goals. Responsible for processing over 10,000 transactions per week
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Created employee schedules to align coverage with forecasted demands. Managing teams of 8-20 people.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Implemented store policies and procedures to remain compliant with corporate and New York State agency guidelines.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Developed unique events and special promotions to drive sales.
- Vender relations and management
Education
Meta Certified Digital Marketing - Digital Marketing
Meta
07.2023
Data Analysis
Coursera
06.2023
Skills
- Ads Manager
- Advertising Objectives
- Digital Marketing
- Digital Media Buying
- Facebook Ads
- Facebook Reporting
- Instagram Advertising
- Social Media Marketing
- Microsoft Excel
- SQL
- Tableau
- Verbal and Written Communication
Timeline
Communications Chair
Patriot Hills Of New York
03.2023 - Current
Shop Manager
Stewart's Shops Corp
10.2010 - 03.2023
Meta Certified Digital Marketing - Digital Marketing
Meta
Data Analysis
Coursera
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