Administration
Kathryn Smith
Jacksonville Transportation Authority
Kingsland,GA
24
Years of experience
Detail-oriented administrative leader with extensive experience supporting Board of Directors, Executive Leadership and legal operations. Skilled in office administration, records management, complex scheduling, travel arrangements and Microsoft Office, with a strong record of improving workflows, mentoring staff, and resolving requests quickly. Trusted to manage confidential information and keep teams organized, efficient, and on schedule.
Work History
Board Administrator
13 Years 5 Months- Managed meeting scheduling and calendar coordination for cross-functional transit teams to support operational alignment.
- Oversaw daily administrative workflow, ensuring precise records maintenance, accurate correspondence handling, and controlled document lifecycle.
- Created reports, memos, and presentation materials with Microsoft Office applications to ensure accurate document formatting and consistency.
- Maintained confidential files and compliance documentation with rigorous attention to accuracy.
- Streamlined office workflows by standardizing processes and improving task tracking.
- Liaised with internal departments and external partners to resolve administrative requests promptly.
- Monitored purchasing, invoicing, and supply inventories to support uninterrupted operations.
- Mentored support staff on office procedures, data entry standards, and service expectations.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Provided exceptional customer service to both internal and external stakeholders through prompt response times and thorough issue resolution.
- Served as a liaison between departments, fostering open communication channels that improved overall organizational function.
- Coordinated company events and meetings to foster teamwork and boost employee morale.
- Reduced overhead costs through careful budget management and resource allocation.
- Coordinated logistics for annual corporate events, ensuring seamless execution and high attendee satisfaction.
Paralegal
1 Year 2 Months- Conducted legal research and summarized findings to support attorney case preparation.
- Drafted legal pleadings, motions, and correspondence with precise formatting and filing compliance.
- Managed case files, organized discovery materials, and maintained confidential records for litigation matters.
- Coordinated calendaring, deadlines, and court filings to keep matters on schedule.
- Prepared exhibits, deposition materials, and hearing binders for attorney review and presentation.
- Communicated with clients, courts, and opposing counsel to gather information and advance casework.
- Reviewed documents for relevance, consistency, and accuracy during discovery and trial preparation.
- Streamlined office procedures and supported efficient workflow across multiple active cases.
- Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
- Assisted counsel in preparing answers, providing documentation, and information for discovery request.
- Edited and proofread legal documents to verify accuracy.
- Liaised with other paralegals and legal staff to complete common tasks on schedule.
- Contributed to firm-client relationship building through professional interactions with clients during meetings or phone calls, conveying empathy while maintaining confidentiality.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Helped attorneys prepare for trial by organizing exhibits and calling on witnesses to testify at hearings.
Legal Assistant
9 Years 3 Months- Managed client communications, scheduled appointments, and maintained organized case files
- Drafted legal correspondence, pleadings, and routine documents for attorney review
- Coordinated court filings, calendaring, and deadline tracking to support case progression
- Reviewed incoming mail, phone inquiries, and office messages for timely follow-up
- Prepared discovery materials, exhibits, and document packets with careful attention to detail
- Maintained confidential records and safeguarded sensitive client information
- Assisted with billing, invoicing, and payment processing to support office operations
- Streamlined administrative workflows, improving filing accuracy and daily case support
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Reduced errors in court filings by meticulously proofreading documents for accuracy before submission.
- Gathered key information during initial client intake interviews that contributed significantly to the formulation of effective legal arguments.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
- Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
Education
Legal Assistant And Legal Secretary - Legal - Continuing Education
Skills
Customer service
Data entry
Attention to detail
Recordkeeping and file management
Office administration
Administrative support
MS office
Documentation and reporting
Decision-making
Team building and leadership
Office management
Personable and approachable
Data confidentiality
Team collaboration
Document management
Staff management
Schedule coordination
Conflict resolution
Work Planning and Prioritization
Time management
Relationship development
Deadline adherence
Business administration
New hire onboarding
Resourceful and analytical
Events coordination
Project management
Multiple priorities management
Flexible schedule
Executive support
Information management
Meeting facilitation
Expense reporting
Budget development
Multi-line phone systems
Stakeholder relations
Travel arrangements
Travel coordination
Program leadership
Expense monitoring
Verbal and written communication
Affiliations
- Lions Club International - Member
- American Public Transportation Association - Transit Board Administrator Committee Past Chair, Transit Board Member Committee Executive Council
- International Association of Public Transportation - Organizing Authorities Committee
Timeline
Board Administrator
Jacksonville Transportation Authority
04.2013 - 09.2026Read More
Paralegal
Holle Weiss Freidman, Attorney at Law
01.2012 - 03.2013Read More
Legal Assistant
Michael B. Perry, Attorney at Law
08.2002 - 11.2011Read More
College of Coastal Georgia
Legal Assistant And Legal Secretary from Legal - Continuing Education
Read More