Kathryn Stong
Kalamazoo
Summary
Dynamic professional with experience at Pfizer, skilled in training creation and project management. Proven track record in enhancing operational processes through Lean and Six Sigma methodologies. Adept at fostering collaboration and accountability within teams, driving successful initiatives that improve efficiency and outcomes.
Overview
6
6
years of professional experience
Work History
STARS Coordinator – Graduate Assistant
Western Michigan University
Kalamazoo
07.2025 - 05.2026
- Compiled and entered data into STARS tool to maintain accurate records
- Created tracking and communication spreadsheets to improve information sharing among stakeholders
- Collaborated with departments around WMU to collect and consolidate data for analysis
Fellowship Student
Pfizer
Kalamazoo
09.2025 - 04.2026
- Completed a 5S project using lean and six sigma methodologies
- Collaborated with various organizational teams to identify, analyze, and enhance operational processes through data informed improvement initiatives
- Worked under the guidance of an on-site industrial engineer
Zero Waste Intern
City of Kalamazoo
Kalamazoo
05.2025 - 09.2025
- Analyzed recycling and landfill data to uncover opportunities for program enhancements
- Collaborated with city staff to develop strategies for increasing recycling rates
- Developed and delivered a signage recommendation report to city officials.
- Delivered recycling and composting services at city events, promoting sustainable practices.
Team Manager
Dunham’s Sports
Big Rapids
02.2023 - 07.2024
- Established clear roles and responsibilities for each team member, allowing for better accountability and collaboration
- Administered performance assessments for team members and key team leaders to determine their yearly bonus
- Created weekly store schedule by considering team members' availability to ensure proper staffing.
- Recruited and interviewed new team members
- Resolved customer complaints and suggestions promptly
- Ensured safety compliance from all team members
Key Team Leader
Dunham’s Sports
Big Rapids
11.2021 - 02.2023
- Ran the footwear department and managed footwear associates
- Successfully delegated tasks to optimize productivity
- Stocked footwear shelves with new product in a timely manner, including seasonal changeover completed per expectations of upper management
Team Member
Dunham’s Sports
Big Rapids
05.2020 - 11.2021
- Greeted customers and answered questions
- Cashed out customers at the point of sale
- Arranged products on shelves according to company standards to the expectations of management
- Worked alongside management to complete projects
Education
Master of Arts - Industrial Organizational Behavior Management
Western Michigan University
Kalamazoo, MI01-2026
Bachelor of Science - Psychology
Ferris State University
Big Rapids, MI01-2024
High School Diploma -
Grant High School
Grant, MI01-2020
Skills
- Project Management
- Data analysis
- Lean Manufacturing
- Six Sigma Methodology
- Microsoft Office Suite
- Documentation management
- Time management
- Articulate RISE
Timeline
Fellowship Student
Pfizer
09.2025 - 04.2026
STARS Coordinator – Graduate Assistant
Western Michigan University
07.2025 - 05.2026
Zero Waste Intern
City of Kalamazoo
05.2025 - 09.2025
Team Manager
Dunham’s Sports
02.2023 - 07.2024
Key Team Leader
Dunham’s Sports
11.2021 - 02.2023
Team Member
Dunham’s Sports
05.2020 - 11.2021
Master of Arts - Industrial Organizational Behavior Management
Western Michigan University
Bachelor of Science - Psychology
Ferris State University
High School Diploma -
Grant High School