Kathryn Streb
Columbia,MO
Summary
Devoted professional proactively and quickly identifies best course of action for given scenarios. Confident handling tasks independently and in teams with highly organized approach to work. Strong advocate for those in need and committed to providing best possible service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Social Services Specialist
Department Of Social Services
01.2023 - Current
- Reduced barriers to service access by providing culturally sensitive assistance to diverse client populations.
- Maintained up-to-date knowledge of social service trends and best practices through ongoing professional development activities.
- Advocated for policy changes to better serve vulnerable populations within the community.
- Gathered information from mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Visited homes and agencies to provide support and case management services to clients.
- Monitored progress towards service plan goals.
- Prepared reports for courts and participated in court proceedings.
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Increased client self-sufficiency through targeted skill-building workshops and trainings.
Sales Representative
Body20
05.2022 - 12.2022
- Contacted new and existing customers to outline benefits of product
- Fostered relationships with customers to expand customer base and retain business
- Demonstrated product features to align with customer needs
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients
- Developed key customer relationships to increase sales
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Managed approximately 100 calls, emails, and texts per day from prospective clients.
Server
Jack Stack Barbeque
09.2021 - 06.2022
- Greeted customers, answered questions and recommended specials to increase profits
- Operated POS terminals to input orders, split bills and calculate totals
- Satisfied customers by topping off drinks and offering condiments, napkins and other items
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations
- Provided exceptional service to high volume of daily customers.
Server
On The Border
07.2020 - 09.2021
- Educated guests on daily specials and appetizers, entrees, desserts, and other menu items
- Operated POS terminals to input orders, split bills and calculate totals
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
- Restocked nonperishable food items, condiments, and napkins to keep pantry well-supplied
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Associate/Key Holder
Journeys
07.2017 - 06.2018
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge.
Education
Bachelor’s of Criminal Justice and Criminology -
University of Missouri- Kansas City
Kansas City, MO12.2022
Minor - Business Administration-Marketing
University of Missouri - Kansas City
Kansas City, MO12.2022
4-year Diploma -
School of The Osage
Kaiser, MO05.2019
Skills
- Communication
- Organization
- Case File Management
- Active Listening
- Case Management
- Family Support
- Child Welfare Expertise
- Crisis Intervention
- Substance Abuse Knowledge
- Data Confidentiality
- Behavioral Disorders
- Multicultural Competence
Certification
- Google Analytics for Beginners Training - 2022
- Advanced Google Analytics Training - 2022
- Google Analytics for Power Users License – 2022
- Getting Started with Google Analytics 360 License- 2022
- Google Analytics 4 Certification- 2022
- Steward of Children Training- 2022
Activities
- Alpha Sigma Alpha: T-Shirt Chairman, Wellness Chairman, Sisterhood Chairman, Public Relations Chairman, Major Leader, Court warming representative
- Alpha Sigma Alpha Regional Conference
- Volunteer Work for Girls on the Run and Special Olympics
- Student Council Member
- Ecology Club President
Timeline
Social Services Specialist
Department Of Social Services
01.2023 - Current
Sales Representative
Body20
05.2022 - 12.2022
Server
Jack Stack Barbeque
09.2021 - 06.2022
Server
On The Border
07.2020 - 09.2021
Associate/Key Holder
Journeys
07.2017 - 06.2018
Bachelor’s of Criminal Justice and Criminology -
University of Missouri- Kansas City
Minor - Business Administration-Marketing
University of Missouri - Kansas City
4-year Diploma -
School of The Osage
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