Steven Stokes
Jackson,MS
Summary
Earnest individual with experience in human services field providing support and guidance to individuals in need. Strong understanding of effectively working with people from diverse backgrounds. Passionate about helping others access needed services.
Overview
7
7
years of professional experience
Work History
Social Services Specialist
MDCPS
09.2021 - Current
- Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
- Visited homes and agencies to provide support and services to clients.
- Gathered information from family, mental and physical health and educational records to make recommendations and determine appropriate care plans.
- Identified community resources to support clients.
- Investigate child maltreatment.
- Conduct safety and risk assessments.
Heavy Equipment Operator
Army National Guard MS
10.2016 - 10.2022
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Operated machining equipment safely with team of operators.
- Learn useful tools to be a great leader.
Customer Service Associate
Lowes Home Improvment
12.2018 - 08.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Education
Master of Social Work - Social Work
Liberty University
Lynchburg, VA12.2023
Bachelor of Science - Criminal Justice
University of Mississippi
University, MS05.2021
No Degree - Exercise Science
Northeast Community College
Booneville05.2019
Skills
- State Agency Guidelines
- Social Justice
- Child Safety
- Communication
- People Person
- Work Ethic
Timeline
Social Services Specialist
MDCPS
09.2021 - Current
Customer Service Associate
Lowes Home Improvment
12.2018 - 08.2021
Heavy Equipment Operator
Army National Guard MS
10.2016 - 10.2022
Master of Social Work - Social Work
Liberty University
Bachelor of Science - Criminal Justice
University of Mississippi
No Degree - Exercise Science
Northeast Community College