Summary
Overview
Work History
Education
Skills
Timeline

Kathryn Torgerson

CCMA
Ennis,TX

Summary

Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.

Overview

6
6
years of professional experience

Work History

CCMA, Custodian Of Records

J Hopkins Plastic Surgery
Dallas, TX
09.2023 - Current
  • Wound dressing changes as directed by surgeons.
  • Assisted surgeons with pre-operative, intra-operative and post-operative procedures.
  • Sanitized all instruments used during surgery according to hospital standards.
  • Documented medical records accurately and completely.
  • Prepared and organized surgical equipment and instruments for use during surgery.
  • Maintained sterile environment in the operating room.
  • Processed requests for medical records releases of information.
  • Scanned documents into electronic medical records system.

Externship

Total Point Urgent Care
Ennis, TX
07.2023 - Current
  • Measured vital signs and took medical histories to prepare patients for examination.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Documented notes during patient visits.

Package Handler

Fed Ex Ground
Hutchins, TX
10.2022 - 01.2023
  • Scanned and sorted packages according to destinations and service type using handheld scanner.
  • Examined and inspected containers, materials and products to meet packing specifications.

Security Officer

Securitas Security Services USA
Dallas, TX
12.2021 - 11.2022
  • Guarded restricted areas to prevent unauthorized entry.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
  • Secured personnel and premises by inspecting buildings and patrolling property.

Receptionist/Phlebotomist

Filos
Richardson, TX
06.2021 - 08.2021
  • Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
  • Processed billing information and collected payments.
  • Transported specimens following established protocol for temperature and light.
  • Identified patients using proper procedures prior to specimen collection.
  • Labeled patient samples, double-checking all information for accuracy.
  • Sanitized work area after every patient to prevent contamination and spread of disease.

Call Center Representative

TorgersonAppleoneFilosTeletech
Ennis, TX
02.2019 - 09.2019
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.

Education

Certification - CCMA

Training Academy 4 U
06.2023

Certification - CPR/BLS Provider

YMCA Of Metropolitan Dallas
09.2020

Skills

  • Professional Bedside Manner
  • HIPAA Compliance
  • Understands Medical Procedures
  • Charting Expertise
  • Venipuncture and Phlebotomy
  • Cleaning and Sanitizing
  • Wound Care
  • Medical Terminology
  • Patient Scheduling
  • Vital sign monitors
  • Infection control procedures

Timeline

CCMA, Custodian Of Records - J Hopkins Plastic Surgery
09.2023 - Current
Externship - Total Point Urgent Care
07.2023 - Current
Package Handler - Fed Ex Ground
10.2022 - 01.2023
Security Officer - Securitas Security Services USA
12.2021 - 11.2022
Receptionist/Phlebotomist - Filos
06.2021 - 08.2021
Call Center Representative - TorgersonAppleoneFilosTeletech
02.2019 - 09.2019
Training Academy 4 U - Certification, CCMA
YMCA Of Metropolitan Dallas - Certification, CPR/BLS Provider

Similar Profiles

CREATE PROFILE
Kathryn TorgersonCCMA