Kathryn Yockey
Shawnee,USA
Summary
Dynamic professional with exceptional customer service skills and strong communication and teamwork abilities complement a natural talent for problem-solving, fostering effective collaboration and innovative solutions. Also transitioning from childcare-focused environment, developed strong skills in managing multiple tasks and creating engaging activities. Skilled in communication and conflict resolution with both children and adults, ensuring smooth interactions. Eager to leverage these skills in new, dynamic field.
Overview
4
4
years of professional experience
Work History
Waitress
Sutera’s Italian Restaurant
12.2022 - 05.2023
- Provided exceptional customer service to enhance dining experiences.
- Maintained cleanliness and organization of dining areas, enhancing overall ambiance.
- Managed order accuracy and timely delivery to tables during peak hours.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Summer Nanny
Independent Employer
05.2022 - 08.2024
- Developed personalized care plans to address individual needs and preferences of each child.
- Coordinated daily schedules, including meals, playtime, and rest periods for optimal structure.
- Communicated regularly with parents regarding child progress, challenges, and achievements.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
After School Nanny
Independent Employer
01.2021 - 05.2024
- Assisted with homework and educational projects, fostering academic growth.
- Communicated effectively with parents regarding daily activities and concerns.
- Facilitated open communication between children and parents to resolve conflicts or address behavioral issues in a constructive manner.
- Provided transportation to various after-school programs such as sports practices or music lessons while ensuring timeliness and safety of travel.
Education
University - Strategic Management
Kansas State University
Manhattan, Kansas05.2028
High School -
Mill Valley High School
Shawnee, Kansas05.2024
Skills
- Customer service
- Strong multitasking
- Team collaboration
- Active listening
- Time Management
- Strong Work Ethic
Timeline
Waitress
Sutera’s Italian Restaurant
12.2022 - 05.2023
Summer Nanny
Independent Employer
05.2022 - 08.2024
After School Nanny
Independent Employer
01.2021 - 05.2024
University - Strategic Management
Kansas State University
High School -
Mill Valley High School
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